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Accenture Federal Services · 5 hours ago

EBS PTP Site Support - Census

Arlington, VA

Full-time

Onsite

Mid Level

$108K/yr - $203K/yr

Accenture Federal Services is dedicated to enhancing the US federal government's capabilities and ensuring a safer nation. The EBS PTP Site Support practitioner will provide guidance on Oracle EBS solutions, support various integrations, and conduct training sessions to ensure effective system use.

ConsultingFinanceInformation TechnologyManagement ConsultingOnline PortalsProfessional Services

No H1B

U.S. Citizen Only

Responsibilities

Knowledge Transfer and onboarding: Review existing materials to develop an understanding of customer landscape. This will include but not limited to test scripts, SOPs and business processes

Training: Conduct and lead training sessions for areas identified post go-live that require additional or supplemental training

Issues Documentation: Document incidents with detailed scripts and screenshots. Work with BAS team to resolve and test defects

Hypercare Support: Support the Census and BAS teams during the period of Hypercare. This may include working with users on issues, incident resolution or just in time training