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Brady, Chapman, Holland & Associates · 2 hours ago

Service Account Manager, Commercial Lines

Houston, TX

Full-time

Onsite

Mid, Senior Level

5+ years exp

Brady, Chapman, Holland & Associates is looking for dedicated insurance professionals to join their Commercial Lines Team as Service Account Managers. In this role, you will manage client relationships, oversee the renewal process, and ensure exceptional service delivery.

ConsultingFinancial ServicesInsurance

Responsibilities

Manage client communications and relationships, ensuring timely and professional responses to inquiries and requests

Oversee the renewal process, from submission to negotiation, ensuring accuracy and efficiency at every step

Cultivate strong, long-lasting client relationships through regular meetings and exceptional service

Assist clients in understanding their coverages and provide tailored solutions to meet their needs

Stay updated on policy changes, deadlines, and legal regulations to ensure compliance and provide informed guidance to clients

Process invoices, resolve accounting discrepancies, assist during the claims process, and support proposals and special projects as needed

Maintain accurate records and documentation within BCH systems in accordance with company policies and procedures

Effectively manage ImageRight tasks and workflows following BCH standards

Qualification

Commercial insurance experienceTexas Agent’s LicenseClient-focused mindsetMicrosoft WordMicrosoft ExcelInsurance designationsAnalytical skillsAttention to detailDecision-making abilitiesVerbal communicationWritten communicationOrganizational skillsTime managementTeam collaboration

Required

A client-focused mindset with a dedication to meeting clients' needs and exceeding their expectations

Exceptional attention to detail, analytical skills, and strong decision-making abilities

Proficiency in Microsoft Word, Excel, and other industry-specific software

5 years of experience in a commercial insurance agency, preferably handling mid-size commercial accounts

Commitment to obtaining relevant insurance designations such as CIC, CPCU, INS, ACSR or CISR

An active Texas Agent's License is required

High School Diploma or GED equivalent

Excellent verbal and written communication skills

Strong organizational and time management abilities

Ability to thrive in a collaborative team environment

Company

Brady, Chapman, Holland & Associates

Brady, Chapman, Holland & Associates (BCH) has proudly put our expertise to work in the areas of risk management, business insurance and employee benefits since 1983.

Founded in 1983

Houston, Texas, USA

51-200 employees