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BayPort Credit Union · 7 hours ago

Teller (Part-time)

Portsmouth, VA

Part-time

Onsite

New Grad, Entry Level

BayPort Credit Union is a financial institution seeking a part-time Teller to support branch operations. The role involves processing financial transactions, addressing member inquiries, and promoting financial products to enhance member well-being.

BankingCredit BureauFinanceFinancial ServicesInsurance

Growth Opportunities

Responsibilities

Accurately process member transactions, including deposits, withdrawals, loan payments, and negotiable instruments. Provide comprehensive answers to member questions regarding BayPort Credit Union’s products and services

Deliver prompt, professional, and courteous service to members. Actively listen to members to understand their needs and offer appropriate solutions

Ensure all cash handling and financial transactions are processed with accuracy. Inspect and verify cash and other negotiable instruments for deposits. End-of-day balancing of teller station and transaction input to ensure accuracy

Maintain a clean, organized, and secure workstation. Adhere to security protocols when logging in/out of the teller station, securing cash, and ensuring supplies are stocked

Promote BayPort Credit Union’s products and services that are aligned with members’ needs and financial goals. Achieve sales and referral targets by identifying opportunities and providing education to enhance members’ financial well-being

Foster positive relationships with colleagues and assist with sharing best practices and important updates. Work closely with co-workers and supervisors to resolve member concerns and alert the team to any issues

Ensure compliance with all credit union policies, procedures, and regulatory requirements. Stay updated on internal communications and participate in all-staff meetings and branch initiatives

Actively engage in training opportunities to deepen knowledge of financial products, procedures, compliance regulations, and customer service techniques. Take ownership of personal development and contribute to a positive branch culture

Support branch management with other tasks and duties as needed to ensure smooth branch operations and excellent member service