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BJ's Wholesale Club · 2 hours ago

Membership Sales Ambassador Part Time

Newburgh, NY

Part-time

Onsite

Entry Level

$16.75/hr - $20.10/hr

1+ years exp

BJ’s Wholesale Club is powered by a team of over 30,000 members dedicated to making a real impact. The Membership Sales Ambassador is responsible for ensuring merchandise protection, monitoring entrance and exit activity, and providing exceptional customer service to club members.

E-CommerceRetailShopping

Responsibilities

Deliver superior member service, including greeting, assisting, and thanking all members in a prompt, friendly and professional manner. Resolves member concerns in a courteous and timely manner and escalates issues to management when necessary

Maintains and exhibits clear understanding of merchandise protection procedures and shrink alert protocols

Reviews and maintains the AP Alert Binder according to AP standards

Follow the BEST (bottom of the cart, electronics, self-checkout, and thanking the member) procedures including cross-checking merchandise to member register receipts and verifying high dollar value items. Records register receipt discrepancies and notifies front line to immediately rectify the situation

Audits Express Pay, BOPIC, Curbside Pick-up, and Same Day Delivery according to company procedures

Ensure the execution of the repack awareness guidelines by inspecting known repack articles

Monitor member and visitor traffic entering and exiting the club

Responds to Electronic Article Surveillance (EAS) alarms according to established EAS response procedures

Maintains high standards of safety for members and team members

Inspects team members, members, and vendors bags, backpacks, briefcases, and lunch boxes as they are leaving the building

Processes empty water jug return vouchers to members

Maintains all club policies and procedures

Performs other duties as assigned, including working in other departments as needed

Regular, predictable, full attendance is an essential function of this job

Qualification

Interpersonal skillsAttention to detailBasic math skillsSmart handheld device usageCustomer service

Required

Strong interpersonal skills and an attention to detail are required

Ability to use a smart handheld device

Must successfully complete required training and certification processes

Must be employed with the company for at least 6 months

At least 18 years of age, except in the following states: Indiana – At least 19 years of age, Delaware – At least 21 years of age

Preferred

Basic math skills

Benefits

Weekly Pay: Get paid every week so that you can manage your money on your terms.

Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.

Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.

Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.

401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).

Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.