Customer Service Pre-Sales Screener Representative - Fenton jobs in United States
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CarShield ยท 4 hours ago

Customer Service Pre-Sales Screener Representative - Fenton

CarShield is seeking talent to join its growing Pre-Sales team. This role is responsible for having the initial conversation with prospective customers, qualifying leads, and setting up customers with our Sales department.

AutomotiveLogisticsTransportation
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Growth Opportunities

Responsibilities

Gathering key information from prospective customers and supporting their transition to the Sales team
Maintaining a consistently positive attitude and customer first approach to deliver an exceptional customer experience
Maintaining current knowledge of products and services offered
Other tasks as assigned

Qualification

Customer service skillsCommunication skillsMulti-taskingBasic computer skillsAttention to detailHighly coachableCall center experienceBilingual (English/Spanish)

Required

Ability to work fully on-site
Strong attention to detail and the ability to follow directions
Ability to present oneself well over the phone
Excellent customer service skills
Strong communication skills
Highly coachable
Ability to effectively multi-task
Willingness to work 1-2 Saturday(s) per month
Basic computer and typing skills

Preferred

Experience in a call center a plus (training will be provided)
Bilingual (English/Spanish) a plus

Benefits

Group Insurance (Medical, Dental, Vision, Life, etc.)
401k with Employer Match
Paid Time Off at 6 months
Discounted CarShield policies
Discounted Tuition at Lindenwood University
Professional development opportunities
Basketball, and other recreation available on-site
Fitness facilities, with the option to take classes led by on-staff personal trainer (at St. Peters headquarters)
And more!

Company

CarShield

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CarShield is a company that offers several car service plans to suit your needs.

Funding

Current Stage
Late Stage

Leadership Team

R
Ron Kanterman
Chief Financial Officer
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Mark Travis
Chief Strategy Officer (CSO)
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Company data provided by crunchbase