Natura Pest Control LLC ยท 18 hours ago
Bilingual Spanish Customer Service Representative
Reno, NV
Full-time
Hybrid
New Grad, Entry Level
$18/hr - $20/hrNatura Pest Control is seeking a dependable Bilingual Spanish Customer Service Representative who thrives in structured environments and can adapt to challenges. The role involves being the first point of contact for customers, managing inquiries, scheduling appointments, and resolving concerns with empathy and efficiency.
AgricultureEnvironmental ConsultingFarmingNatural Resources
Responsibilities
Respond promptly and effectively to customer inquiries via phone, email, and chat
Schedule and coordinate service appointments, ensuring smooth technician dispatching
Resolve customer concerns with empathy and efficiency, following up as needed
Collaborate with team members to improve service delivery and customer satisfaction
Qualification
Required
Bilingual in Spanish
Ability to thrive in structured environments
Ability to stay calm and effective in chaotic situations
Dependable communicator
Takes initiative
Builds relationships
Maintains accountability
Proactively solves customer issues
Improves processes
Team player
Collaborates across departments
Builds rapport with customers and coworkers
Responds promptly and effectively to customer inquiries via phone, email, and chat
Schedules and coordinates service appointments
Resolves customer concerns with empathy and efficiency
Follows up as needed
Pass a Drug Test (THC Friendly)
Submit to a Background Check
Benefits
Dental insurance
Health insurance
Paid time off
Parental leave
Vision insurance
Work from home
Company
Natura Pest Control LLC
Natura Pest Control is a family-first business that cares about your loved ones like our own, so we know how important it is to keep your home free from spiders, insects, rodents and harmful pesticides.
Founded in 2009
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase