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HMM America · 4 hours ago

Maritime Outbound Documentation Coordinator

Farmers Branch, TX

Full-time

Onsite

Entry Level

$18/hr - $21/hr

1+ years exp

HMM America is a global leader in integrated logistics and shipping, shaping the future of maritime transport. They are seeking a Logistics Outbound Documentation Coordinator to manage the manifest of export cargo, ensuring accurate documentation and timely release of documents post-sailing.

LogisticsMarine TransportationSupply Chain Management

Responsibilities

Expediting Critical Documents: You'll be responsible for the timely release of final Bills of Lading (B/L) to shippers and freight forwarders once a vessel has sailed, ensuring our clients receive their essential paperwork promptly

Managing Shipment Adjustments: You'll expertly handle complex "Change of Destination" (COD) requests, including scenarios involving cargo returning or being shipped back, ensuring accuracy and efficiency in these critical adjustments

Ensuring Customs Compliance: You'll be at the forefront of international trade compliance, accurately submitting pre-filing manifests for cargo departing from Canada (CAMS), Africa (AFR), and managing crucial US Customs Filings (EEM) and Panama manifest submissions

Facilitating Seamless Communication: You'll be a key communicator, bridging gaps between departments through clear and concise verbal and written exchanges, ensuring everyone is on the same page regarding cargo documentation

Optimizing In-Bond Shipments: You'll guide the proper use of HMM bonds and efficiently close out in-bond shipments after vessel sailing, contributing to streamlined customs processes

Providing Online Support: You'll be the go-to person for our web B/L customers, offering essential assistance and guidance on our e-Service website

Processing Documentation Requests: You'll promptly provide B/L papers upon request, ensuring quick access to vital shipping information

Approving Digital Documentation: You'll oversee the approval process for Internet Original B/L registrations, facilitating the secure and efficient use of digital documentation

Qualification

Logistics experienceCustoms complianceDocumentation managementMicrosoft Office SuiteLogistics software experienceCustomer service orientationVerbal communicationWritten communicationAttention to detailAdaptability

Required

High School diploma or GED required

Excellent verbal and written communication skills to interact effectively with shippers, freight forwarders, internal departments, and overseas offices

Strong customer service orientation for handling inquiries via phone, email, and live chat

Ability to correspond professionally and clearly with diverse stakeholders

Proficiency in Microsoft Office Suite, especially Excel, Word, and Outlook

Exceptional attention to detail and accuracy in data entry and document preparation

Ability to adapt to changing priorities and unexpected situations in the dynamic logistics industry

Experience with logistics software, freight management systems, or ERP systems (e.g., SAP, Oracle, internal company systems)

Ability to learn and navigate company-specific online portals and e-Service platforms (like HMM's website)

Preferred

College degree in logistics preferred but not required

1-3 years of experience in a logistics, shipping, freight forwarding, or documentation-focused role preferred

Benefits

Competitive compensation packages

Health benefits

Performance bonuses

401K

Employee discount programs

Generous vacation and floating holidays

Highly subsidized individual and family insurance coverage (medical, dental and vision)

Term life and disability insurance

401(k) employer matching contributions

Paid holidays

Up to 10 vacation days and six sick days in the first year

Company

HMM America

Hyundai Merchant Marine (HMM) is a leading global shipping company operating over 130 state-of-the-art vessels encompassing more than 50 sea routes to over 100 ports of call.

Founded in 1976

Irving, Texas, USA

1001-5000 employees