CareersUSA ยท 7 hours ago
Insurance Customer Service Representative
CareersUSA, a leader in the staffing industry, is seeking Insurance Call Center Representatives. The role involves handling inquiries, providing customer service support related to health insurance programs, and documenting interactions while collaborating with team members.
Human ResourcesStaffing Agency
Responsibilities
Handle inquiries via phone or other methods
Provide customer service support, basic account assistance, and general customer guidance related to health insurance programs
Document interactions and following company-driven procedures
Collaborate with team members to deliver cohesive service
Participate in ongoing training to maintain licensure and enhance skills
Provide excellent customer service over the phone
Qualification
Required
High School Diploma or Equivalent (GED)
Prior call center experience
Tech-savvy; able to use all forms of Microsoft Office
Strong communication, organizational, and multi-tasking skills
Flexibility to work evenings and weekends
Dependability and ability to thrive in a fast-paced environment
Preferred
Health insurance, Medicaid Insurance, Medical industry experience
Company
CareersUSA
CareersUSA is a staffing and recruiting company that offers temporary, temp to hire, and HR solutions.
Funding
Current Stage
Late StageCompany data provided by crunchbase