Insurance Customer Service Representative jobs in United States
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CareersUSA ยท 5 hours ago

Insurance Customer Service Representative

CareersUSA, a leader in the staffing industry, is seeking Insurance Call Center Representatives. The role involves handling inquiries, providing customer service support related to health insurance programs, and documenting interactions while collaborating with team members.

Human ResourcesStaffing Agency

Responsibilities

Handle inquiries via phone or other methods
Provide customer service support, basic account assistance, and general customer guidance related to health insurance programs
Document interactions and following company-driven procedures
Collaborate with team members to deliver cohesive service
Participate in ongoing training to maintain licensure and enhance skills
Provide excellent customer service over the phone

Qualification

Health insurance experienceCall center experienceMicrosoft OfficeMulti-tasking skillsDependabilityCommunication skillsOrganizational skillsFlexibility

Required

High School Diploma or Equivalent (GED)
Prior call center experience
Tech-savvy; able to use all forms of Microsoft Office
Strong communication, organizational, and multi-tasking skills
Flexibility to work evenings and weekends
Dependability and ability to thrive in a fast-paced environment

Preferred

Health insurance, Medicaid Insurance, Medical industry experience

Company

CareersUSA

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CareersUSA is a staffing and recruiting company that offers temporary, temp to hire, and HR solutions.

Funding

Current Stage
Late Stage
Company data provided by crunchbase