True Homes · 8 hours ago
IT Infrastructure and Security Engineer II
Monroe, NC
Full-time
Onsite
Senior Level
5+ years expTrue Homes is seeking an IT Infrastructure and Security Engineer to manage and support their IT infrastructure, focusing on performance, security, and reliability. The role involves maintaining servers, networks, and implementing security measures while developing infrastructure plans for future needs.
ConstructionHome ImprovementHome RenovationHome Services
Responsibilities
Leads the design, implementation, and maintenance of on-premise infrastructure: servers, storage, virtualization, networks, endpoints, backups, storage arrays and SAN/NAS systems
Defines, maintains, and enforces infrastructure and security standards, blueprints, and policies for on-prem systems, including access control, patch management, disaster recovery, configuration management
Administers cloud environments to support business continuity and hybrid operations: support cloud resource provisioning, identity integration, cost monitoring and security controls as needed
Conducts risk assessments, vulnerability scanning, penetration testing, audits on both on-prem and cloud infrastructure; plan and drive remediation of security findings
Ensures high availability, redundancy, performance, and scalability of systems. Monitor SLAs, uptime, latency, throughput; ensure systems meet performance and reliability expectations
Owns disaster recovery (DR) and business continuity (BC) planning and execution: define RPO / RTO objectives, test and validate DR plans, ensure backups are performed and recoverable
Manages incident response for infrastructure and security incidents: detect, respond, resolve, conduct root cause analysis, improve systems to avoid repeated issues
Maintains comprehensive documentation: architecture diagrams, operational runbooks, recovery procedures, policies/procedures. Ensure documentation remains up to date
Monitors infrastructure cost and utilization; recommend and implement optimizations (hardware refresh, power/cooling, licensing, etc.)
Collaborates closely with AppDev and BI teams, risk, finance, vendors: align infrastructure/security decisions to business goals and risks
Evaluates, selects and manages vendor tools, service providers, network gear, hardware platforms and security tools
Provides support for escalated infrastructure issues submitted through the Helpdesk ticketing system
Designs and supports the IT infrastructure within the remote sales offices
Creates and maintains the security awareness training and assessment program
Manages and performs multi-faceted projects in conjunction with day-to-day activities
Performs other duties as needed or required
Qualification
Required
Bachelor's degree in Computer Science, Information Systems, Engineering or related field
5+ years in IT infrastructure roles with a focus on security
Demonstrated proficiency with network management, Windows domain administration including Microsoft Active Directory and Microsoft Entra ID, virtualization (Hyper-V), and cloud services (Azure /AWS)
Experience in cloud operations sufficient to support hybrid environments: identity sync/integration, cloud resource administration, security controls
Proven experience with disaster recovery / business continuity planning and execution
Competent with cloud environment administration: familiarity with Azure services, cloud identity, cloud security controls
Experience with Infrastructure as Code / automation for on-prem tasks (e.g. provisioning, configuration management)
Strong skills in monitoring, logging, observability, capacity planning, and performance tuning
Experience with DR/BC tools, backup technologies, failover, redundancy
Deep understanding of network security principles, best practices, and tools
Relevant certifications (e.g. CompTIA Security+, CISSP, Microsoft Identity and Access Administrator)
Ability to work occasional nights and weekends as required
Excellent attention to detail
Strong analytical/problem solving skills
Strong communication skills, written, and verbal skills
Strong organizational skills
Strategic mindset: capable of balancing short-term fixes with long-term infrastructure health and security
Ability to work in a fast-paced environment
Comply with all company policies and procedures
Demonstrate the qualities and character traits as defined in the True Difference
Valid driver's license, current automobile insurance, and reliable personal transportation required for occasional travel within NC and SC
Must be able to remain in a stationary position 25% of the time
Occasionally move about the office to access file cabinets, office equipment, etc
Must be able to position oneself to maintain computers at workstations, including under the desks and in the server closet
Constantly operates a computer and other office equipment
Frequently moves IT equipment, weighing up to 50 lbs
Company
True Homes
True Homes is a construction & property service company specializing in home design & home building services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Christopher Ashley
Operations Partner (VP) - Marketing
Kate Jarrell, NALP, CAM
Operations Partner (VP) of Marketing
Recent News
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