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Price Benowitz LLP · 20 hours ago

Junior CRM Administrator

Washington, DC

Full-time

Onsite

Entry Level

$28/hr - $31/hr

2+ years exp

Price Benowitz, LLP is a mid-sized law firm headquartered in Washington, DC, seeking a Junior CRM Administrator to support their Personal Injury team. This role will focus on administering and supporting the case management system, providing user support, training, and light IT duties.

Consulting

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Serve as the Secondary resource for SmartAdvocate (CRM/ CMS), providing in-depth knowledge and ongoing training to the team

Offer user support for SmartAdvocate, including troubleshooting and resolving user issues

Develop and maintain training materials, guides, and documentation for effective use of SmartAdvocate

Provide light IT support, such as basic desktop hardware and software troubleshooting

Prepare reports and assist with data management within SmartAdvocate

Assist with administrative tasks, including coordinating meetings and managing schedules

Handle special projects to support team and organizational goals

Qualification

SmartAdvocateCompTIA A+CRM/CMS administrationIT troubleshootingOrganizational skillsCommunication skills

Required

2-3 years of experience in IT, software support, or technical operations

Strong understanding of systems, troubleshooting, and basic infrastructure (networks, hardware, software) - Windows and MacOS

CompaTIA A+ certified (high priority)

Interest in learning legal tech

Intermediate to advanced experience acting as an admin with CRM / CMS software, with the ability to train and support others

Basic understanding of IT troubleshooting, focusing on desktop hardware and software support

Strong organizational skills and attention to detail

Ability to manage multiple priorities and tasks in a fast-paced environment

Excellent communication skills for team collaboration and training

Benefits

Employer-supported medical

Dental

Vision insurance

Mental health support

Disability and life insurance for income protection

Company

Price Benowitz LLP

Proud Law Firm Partner of the Washington Commanders. Price Benowitz LLP is a law firm dedicated to fighting for its clients' rights.

Founded in 2001

Upper Marlboro, Maryland, USA

11-50 employees

https://pricebenowitz.com/maryland-injury/upper-marlboro-injury-lawyer/

H1B Sponsorship

Price Benowitz LLP has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2020 (2)