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Metropolitan Transportation Authority · 3 hours ago

Training Officer - C&S

NYC Metro Area

Full-time

Hybrid

Mid, Senior Level

$122K/yr - $122K/yr

3+ years exp

Metropolitan Transportation Authority is seeking a Training Officer for its Operations Training department. The role involves delivering training to new hires and incumbent employees, managing training programs, and supporting the development of training materials for Communications and Signals employees.

Transportation/Trucking/Railroad

Responsibilities

Prepare, schedule, and deliver training programs. Includes new hire, regulatory, refresher, and induction training as required. Includes technical and non-technical training as required

Perform ongoing evaluation of new hire student performance. Review records and counsel students. Implement disciplinary action as required, up to and including termination from the program. Participate on performance review committee(s) or similar efforts with other Training Officers, to establish and ensure a consistent approach to new hire performance issues. For training of incumbent employees, monitor student performance and coordinate with client department(s)

Participate in the development and maintenance of a comprehensive onboarding process for new Training Officers. Mentor and team-teach with new Training Officers to facilitate their development as fully-qualified Training Officers capable of independently delivering effective training. Provide planning and guidance in preparation for team teaching events, ensure effective support to the new Training Officer during training delivery, and provide ongoing formal mentoring and informal feedback. When team-teaching with fully-qualified Training Officers, provide regular peer-to-peer feedback

Participate in establishment, maintenance, and improvement of a peer review program among Training Officers across the Department as required. Conduct peer observations and provide feedback. Participate in the identification of best practices for the Department

Serve as a subject matter expert in the development, review, evaluation, and revision of training programs for compliance with current statutory/regulatory requirements, documented practices, technology, operational needs, and other requirements. Coordinate with other staff performing program development and/or perform program development work as required. Conduct observations of programs and/or deliver pilots of new or updated programs, and provide documented feedback to the development process

Keep accurate and timely training records, including, but not limited to, records of attendance, new hire student progress and performance, and coordination with support departments and client department(s). Perform other administrative duties as required

Provide expertise on technical, operations, and/or work practices to client department(s) as appropriate. Identify performance problems (with equipment, material, and/or personnel, as appropriate) and implement solutions. Provide additional support to client department(s) as required

Qualification

TrainingDevelopmentSignal systems knowledgeRoadway Worker SafetyMicrosoft Office SuiteElectrical measurementsElectronics knowledgeMechanical skillsTest program developmentAnalytical skillsLeadership skillsCommunication skillsOrganizational skills

Required

Ability to work various shifts and locations to support operations 24 hours/7days a week

Valid Driver's License

In-depth knowledge of Metro-North Safety Rules and other Metro-North safety procedures (or equivalent, if from another railroad), Roadway Worker Safety Regulations, OSHA General Industry Standards, and other safe work practices

Familiar with other applicable regulations

Strong working knowledge of signal systems maintenance and testing, signal design principles, and signal relay apparatus characteristics and applications

Strong relevant special skills, such as electronics, computer, mechanical, electrical measurements, and development of test programs

Interest and ability to apply new technology with minimal training

Associate's Degree in a related field. Demonstrated equivalent experience, education and/or technical credentials to include two additional years of related experience may be considered in lieu of degree

Minimum of 3 years of experience related to the responsibilities of the position. Related experience includes, but is not limited to, experience working in relevant operating crafts or similar functions, in relevant education/training, in training program development, and/or in management of relevant functions. Experience may include relevant craft training and qualification periods, as well as education in addition to or beyond the above requirement

Experience must include a minimum of one year of supervisory experience in C&S

Qualified on Roadway Worker Safety, or prior qualification with ability to rapidly requalify

Familiar with relevant OSHA Safety and Health Regulations

Preferred

Design, develop, implement, facilitate, evaluate, and measure training and development activities

Analyze performance problems and implement solutions

Deliver effective and efficient training processes and services tailored to unique business needs

Apply information technology to rapidly deliver high-quality training products and services

Knowledge of Metro-North Operating Rules governing Maintenance of Way

Familiarity with all types of electronic, mechanical, and electro-mechanical assemblies and test methods

Familiarity with Metro-North, DOT, and FRA testing requirements and procedures

Familiar with FRA fall protection regulations

Experience in developing and delivering training

Supervisory experience

Bachelor's degree in Electrical Engineering or equivalent experience to include an additional four years of relevant experience

Relevant post-secondary technical education or certification

Benefits

CommuterAssistance – based on operating MTA agency (complimentary transportation pass within the MTA’s jurisdiction and tax-advantaged accounts)

Low Premium – High Quality Health Insurance Plans (lifetime coverage for eligible retirees and their dependents)

PensionPlans andRetirementSavingsAccounts for eligible employees

Generous Paid Time Off and Holidays provided.

Tuition Reimbursement for eligible employees

Employee Assistance Programs

MTA Exclusive Employee Discount Programs

Work Life Services team

Employee Resource Groups

Managerial Benefits

Company

Metropolitan Transportation Authority

Glassdoor3.6

The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people in the 5,000-square-mile area fanning out from New York City through Long Island, southeastern New York State, and Connecticut.

Founded in 1834

New York, NY, US

10001+ employees