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Vera Bradley · 9 hours ago

Retail Operations Coordinator

Roanoke, IN

Full-time

Onsite

Entry Level

$50K/yr - $76K/yr

1+ years exp

Vera Bradley is a well-known brand in the retail industry, and they are seeking a Retail Operations Coordinator to assist with communication and coordination of sales initiatives. The role involves managing operational processes, supporting field teams, and ensuring effective communication of updates and contests to drive sales performance.

ApparelE-CommerceFashionRetailTravel

Responsibilities

Coordinate and gatekeep documents and communications via Vera Bradley SharePoint and Task Manager sites

Gather, compile and communicate all relevant information for field sales teams including rewards and recognition, top 5 initiatives, sales updates, promotions, and contests

Receive, research, and respond to questions and requests from the field to include but not limited to clarification about contests, store events, operational processes, objectives, and goals

Create and manage store contests and recognition programs, aligning initiatives with business goals and driving engagement at the store level

Maintain, update, and distribute store-relevant SOPs and process documentation, ensuring clarity and consistency across all stores

Maintain a strong understanding of store operations, policies, and systems to provide accurate guidance and consistent support

Collaborate with Retail Operations Team and other functional areas to develop and communicate new operational processes, tools, and procedures to assist the field in delivering on their goals and objectives

Communicate sale key dates to ensure stores meet deadlines for internal and external planning (ex; launch support, event execution and all other sales support needs)

Provide support with special projects as needed including new store openings, store events and channel meetings

Assist in planning and coordinating Annual Outlet Sale

Prepare and distribute department mailings, maintain relevant files and programs

Handle a diverse workload with shifting priorities, adapting quickly to new projects, requests, and business needs

Qualification

Project coordinationSales experienceSharePoint managementPOS systemsMicrosoft OfficeOrganizationCustomer serviceDetail orientedInterpersonal skillsProblem solvingPresentation skillsTeam player

Required

High School Graduate

1+ years project coordination experience

Proficient at utilizing Microsoft Office software

Detail oriented with the ability to manage multiple tasks simultaneously

Excellent organization and follow through skills

Excellent interpersonal, written and verbal communication skills

Ability to problem solve using innovative and creative solutions

Strong Presentation skills

Strong desire and ability to serve customers

Strong project management and organizational skills

Ability to build and maintain good rapport with internal and external customers and handle situations with confidence, tact and resourcefulness

Flexible, adaptable with the ability to work under pressure to meet deadlines in a fast-paced office environment

Strong team player

Provide a high level of service while simultaneously managing multiple projects and tasks for a variety of situations

Preferred

Bachelor's Degree in Business or other related field

2+ years Sales and/or retail experience

Experience with POS and Task Manager systems

Prior store management experience a plus

Benefits

Health Benefits

Medical plan options including both a HDHP/HSA plan and a PPO plan

Dental

Vision

Flexible spending accounts

Survivor Benefits

Life insurance provides peace of mind for your family should the unexpected happen.

Employer provided 2X your salary in life insurance

Accidental Death and Disability insurance

Voluntary life insurance for you, your spouse and your children

Income Protection

Short-term disability

Long-term disability

Paid family medical leave

Retirement Plan

The VRA 401k plan helps you accumulate savings for retirement

401k with generous company match, immediate vesting (age and service requirement)

Strong line up of professionally managed funds

Safe-harbor plan design

Paid Time Off

Enjoy generous time off programs.

Earn up to 3 weeks of paid time off in your first year of employment with opportunity to earn more

9 paid holidays a year

Paid bereavement leave

Give Back Opportunities

VRA offers the opportunity to serve your community.

Voluntary Time Off

Holistic Wellness

Access to a variety of financial, physical, and mental wellness experts

Employee Assistance Program with access to work/life wellness support including no cost unlimited telephonic counseling services

Opportunities for leadership development, skill development and career advancement

Product Discount

Generous employee discount on Vera Bradley products

Ancillary Benefits and Programs

Bonus opportunity, identity protection, legal services, pet insurance, cell phone discount, employee referral bonus, annual birthday gift, DailyPay, corporate fitness facility and individual policies through Aflac