Safeway · 7 hours ago
Supervisor Service
Las Vegas, NV
Full-time
Onsite
Mid LevelSafeway is dedicated to providing excellent customer service and is seeking a Supervisor Service to ensure fast, friendly, and accurate checkout service. The role involves supervising front-end operations, assisting with daily reconciliation, and maintaining customer satisfaction through effective complaint resolution and adherence to company policies.
E-CommerceFood and BeverageGroceryHealth CareInternetRetailShopping
Responsibilities
Champions Company and Division customer service programs to meet or exceed Division customer service goals. Handles customer relations in a positive manner, including effective resolution of customer complaints. Promotes Albertson's philosophy of personalized service
Assists with supervision of front-end operations, monitors and directs customer traffic flow, coverage of checkout lanes, cleanliness and appearance. Ensures compliance with Company policies and front-end procedures (i.e. promotions, suggestive sales, scan accuracy, WIC, restricted sales, dress code, check acceptance, coupon policy, gift cards sales, associate sales, safety, loss prevention, etc.)
May complete all phases of the reconciliation process by balancing the safe, registers, and entering and balancing all sales and cash transactions. May perform bookkeeping duties including running totals on all tills, preparing and proofing daily deposit slips, completing all front-end forms, balancing Accounts Receivable, and mailing statements to customers. Maintains sales book. Reports daily and/or weekly sales information to the division office
Answers and responds to incoming calls accurately. Handles intercom messages
Handles and assists with accountability for cash flow requirements including: safe transactions, issues and pickups, tills, check acceptance and refunds, and monitoring cashier funds handling procedures. Ensures scanning file problems are corrected in a timely manner
Responsible for cost and quality control and maintaining a constant awareness of customer and employee safety
Enforces safety, loss prevention, dress and grooming standards for all front-end employees
May act as backup checker. Engages in suggestive selling and other sales techniques. Prevents shrink and sale of out of code product
Responsible for performing all job duties and responsibilities accurate, safely and with honesty and integrity
Other necessary and required duties as directed or required
Qualification
Required
Strong communication, leadership, team building and interpersonal skills and the ability to maintain composure under pressure
Ability to deal with the public and project a positive image
Ability to receive incoming calls appropriately
Ability to make intercom announcements
Frequently reaches, lifts, stacks and maneuvers objects of varying dimensions and weights up to approximately 55 lbs
Ability to operate cash register, scale and other point of sales equipment
Ability to troubleshoot PCs and check stand equipment such as printers, scales, public announcement equipment, scanners, and cash registers
Knowledge of basic employment law and the analytical ability to handle administrative details such as planning and scheduling
Ability to supervise
Ability to analyze and gather facts for recommending disciplinary action and make hiring decisions
A good understanding of Company practices and in-depth understanding of front-end policies and procedures, and the ability to judge and react to business activity
Mental alertness is necessary to ensure safe and accurate completion of work activities
Knowledge of product variety and perishability, safety and sanitation procedures, and department policies and procedures
Ability to present a positive image to the public
Exposure to potential hazards exists with respect to equipment and work aids necessary to perform job duties
Knowledge of basic mathematics and weights and measures
Benefits
Medical
Dental
Vision
Disability and life insurance
Sick pay
PTO/Vacation pay
Paid holidays
Bereavement pay
Retirement benefits (pension and/or 401(k) eligibility)
Quarterly bonus
Company
Safeway
Shop online for groceries, find out about our grocery stores, get health and nutritional information, and find all recipes and meals ideas.
Founded in 1915
10001+ employees
H1B Sponsorship
Safeway has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (247)
2024 (194)
2023 (162)
2022 (282)
2021 (143)
2020 (82)
Funding
Current Stage
Public CompanyTotal Funding
unknown2014-01-30Acquired
1990-05-04IPO
Leadership Team
Randy N Anderson
Division CFO / VP Finance / Head of Finance - Safeway Northern California Division
Delicia Prater
CORPORATE HUMAN RESOURCES COORDINATOR
Recent News
2025-12-10
2025-12-02
2025-11-24
Company data provided by crunchbase