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The Ned & Ned's Club · 3 hours ago

Host

The Ned NoMad is a new members’ club and hotel located in New York, offering a mix of members-only and public spaces. They are seeking a Host who will be responsible for greeting guests, managing reservations, and ensuring a positive experience for members and guests throughout their visit.

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Responsibilities

Responsible for being one of the first points of contact for members while also greeting guests, answering incoming calls, and creating reservations for the Club and other food and beverage outlets
Demonstrate a keen eye for detail while maintaining an organized, clean, and effective workstation
Promote positive moments for members and guests from time of arrival through time of departure
Answer questions regarding menu options/specials, upcoming events, hours of operation and amenity availability/pricing
Maintain a clean, sanitary, and safe work environment
Support FOH team when needed by clearing tables for a streamlined seating experience
Address guest related concerns in real-time and take action that results in a positive resolution
Develop relationships with members and guests while also communicating notable conversations to management
Promote a positive atmosphere by being approachable and professional
Administrative tasks (i.e., properly keeping all paperwork logged and filed)
Perform other duties as assigned by supervisor/manager

Qualification

Customer serviceCommunication skillsDetail-orientedOrganizational skillsTeam collaboration

Required

Must be able to seize, grasp, turn and hold objects with hands
Long periods of sitting or standing
Fast paced movements occasionally required to go from one part of the club to others
Must be able to understand and communicate clearly with guests, members, and coworkers
Must be able to reach and handle the computer, keyboard, and desktop items
Occasionally kneel, bend, crouch and climb as required

Benefits

Medical, Dental, Vision, Company Paid Life, STD, LTD Insurance
Referral bonus + competitive compensation
Career development, career training and the opportunity to work internationally
Flexible work schedules
Discounted family rates
Family meals
Two weeks’ vacation, 9 days PTO, 9 Holidays

Company

The Ned & Ned's Club

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In the 1920s the Midland Bank was one of the largest and most powerful in the world.

Funding

Current Stage
Late Stage

Leadership Team

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Julia Moshy
Chief Membership Officer
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Company data provided by crunchbase