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Southwire Company · 8 hours ago

Inside Sales Representative

Carrollton, GA

Full-time

Onsite

Entry, Mid Level

2+ years exp

Southwire Company is a leader in technology and innovation, recognized as one of North America's largest wire and cable producers. The Inside Sales Representative will support inbound and outbound sales efforts, manage customer inquiries, and help achieve sales goals while enhancing customer relationships and championing digital solutions.

Consumer GoodsElectrical DistributionElectronicsLightingManufacturing

H1B Sponsor Likely

Responsibilities

Determines appropriate product selections and pricing for customer orders by referencing inventory, lead times, and contract terms

Performs order entry, quote generation, and follow-up tasks to ensure accurate and timely processing of customer transactions

Observes customer purchasing behavior and sales trends to identify potential upsell or cross-sell opportunities

Handles incoming calls and emails from distributors, contractors, and end users to provide product information and resolve routine service issues

Enters sales orders, customer notes, and related transaction details into CRM or ERP systems to support data accuracy and reporting

Contacts external vendors and internal departments to confirm availability, delivery timelines, or technical specifications as needed

Ensures customer satisfaction by following up on open quotes, shipment status, and product feedback, escalating issues when necessary

Prepares and organizes sales materials, product catalogs, and customer records to support inside sales operations and training needs

Exercises professional judgment when managing customer concerns and provides informal guidance to newer team members on system use and customer service best practices

Performs other duties as assigned

Complies with all policies and standards

Manages staff performance and development, coaching team members to achieve their full potential in contributing to the department's goals

Qualification

SalesforceCustomer Relationship ManagementSales ProspectingLead GenerationOrder EntrySelling TechniquesEnthusiasmPositivityRelationship BuildingNegotiation

Required

Minimum Education Level: High School Diploma

Years of Experience: 2-4 years

Salesforce

Relationship Building

Sales Prospecting

Negotiation

Order Entry

Lead Generation

Enthusiasm

Customer Relationship Management

Positivity

Selling Techniques

Preferred

Years of Experience: 5-7 Years

Benefits

401k with Matching

Family and Individual Insurance Packages (Health, Life, Dental, and Vision)

Paid Time Off & Paid Holidays

Long & Short-Term Disability

Supplemental Insurance Plans

Employee Assistance Program

Employee Referral Program

Tuition Reimbursement Programs

Advancement & Professional Growth opportunities

Parental Leave

& More

Company

Southwire Company

Glassdoor3.7

Southwire is one of the world’s leading developers, manufacturers and suppliers of building wire and utility cable, as well as the tools

Founded in 1937

Carrollton, Georgia, USA

5001-10000 employees

http://southwire.com

H1B Sponsorship

Southwire Company has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (6)

2024 (6)

2023 (6)

2022 (12)

2021 (3)

2020 (10)