9th Way Insignia · 2 hours ago
ServiceNow Developer
United States
Full-time
Remote
Mid Level
$108K/yr - $131K/yr
3+ years exp9th Way Insignia is a service-disabled, veteran-owned small business bringing transformative technology to government customers. They are seeking a highly skilled ServiceNow Developer to design, develop, and implement solutions within the ServiceNow platform for the United States Patent and Trade Office (USPTO). The role involves configuring ServiceNow applications, automating workflows, and integrating with third-party systems to enhance business operations.
AnalyticsInformation TechnologySoftware
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Design, configure, develop, and implement ServiceNow solutions based on business requirements
Customize ServiceNow applications, including workflows, UI policies, business rules, client scripts, and ACLs
Develop and maintain integrations between ServiceNow and other enterprise systems using REST/SOAP APIs
Implement ServiceNow modules such as ITSM, ITOM, HRSD, SecOps, and CMDB
Perform system upgrades, patches, and releases in coordination with ServiceNow best practices
Work closely with Product Owners, Business Analyst, and stakeholders to gather requirements, translate them into technical solutions, and demo completed configurations
Develop and maintain technical documentation, including system design and configuration guides
Troubleshoot issues, debug scripts, and provide ongoing support to ensure platform stability
Follow Agile development methodologies and participate in sprints, standups, and retrospectives
Stay up-to-date with ServiceNow features, releases, and best practices
Qualification
Required
Bachelor's degree in computer science, Information Technology, or related field (or 5 years equivalent work experience)
3+ years of hands-on experience as a ServiceNow Developer
Strong expertise in ServiceNow scripting (JavaScript, Glide API, Jelly, AngularJS)
Experience with ServiceNow integrations using REST/SOAP APIs, MID Server, and OAuth
Familiarity with ServiceNow Flow Designer, Workflow Editor, and Business Rules
Knowledge of ITIL processes and how they align with ServiceNow ITSM
Preferred
ServiceNow certifications (e.g., Certified System Administrator, Certified Application Developer, ITSM Implementation Specialist)
Benefits
Medical
Dental
Vision
Voluntary Life Insurance
401(k)
Basic Life A&D
STD
LTD
PTO
Telehealth
Paid holidays
FSA
HSA
Employee Assistance Program (EAP)
Traveling Assistance
Company
9th Way Insignia
9th Way Insignia is a service-disabled veteran-owned small business (SDVOSB) that provides results-oriented technical solutions to the federal government.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Steve Ikirt
Chief Executive Officer
Philip Vincenzes
Chief Technology Officer
Company data provided by crunchbase