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Nascentia Health · 5 hours ago

Quality Assurance Coordinator

Syracuse, NY

Full-time

Onsite

Entry, Mid Level

$75K/yr - $87K/yr

2+ years exp

Nascentia Health is leading the way in home care and community health, seeking a Quality Assurance Coordinator to assist in overall quality improvement activities. The role involves reviewing clinical records, conducting audits, and promoting quality improvement initiatives while ensuring adherence to agency policies and procedures.

Health Care

Culture & Values

Responsibilities

Reviews clinical records

Participates in review of chart audits utilizing SHP reports (if applicable) and best practice following policies and procedures

Responsible for completing all LHCSA audits

Reviews client records, orders and other communication for quality and safety of care

Analyzes documentation and reports trends to Manager

Follows up with staff/management regarding issues identified in review process

Assist clinical leadership in working with clinical staff on questions, OASIS education/clarification, documentation issues, and clinical care interventions

Communicates with Manager regarding issues or concerns with clients and/or clinical staff

Follows up with staff regarding documentation deficiencies and/or discrepancies with OASIS, coding and assessment

Participates in formal and informal training opportunities for clinical staff

Performs quality improvement activities as assigned by Manager of Quality Improvement

Communicates agency policies to staff

Promotes quality improvement as it relates to the activities of clinical staff in accordance with organizational policies and procedures

Maintains knowledge of and adherence to agency policies, procedures, along with quality improvement standards

Demonstrates knowledge and use of agency policies and procedures

Demonstrates knowledge of quality improvement standards

Demonstrates knowledge of OASIS assessments

Has a working knowledge of Medicare/Medicaid and private insurance

Ability to learn and apply coding principles to home care

Provides excellent customer service

Maintains patient confidentiality

Maintains positive relationships with co-workers, administrative staff, clinical staff, physician offices and patients and families

Keeps Manager of Quality Improvement informed of problems as they arise

Attends meetings and conferences as needed

Perform all other duties as assigned

Qualification

Registered Nurse LicenseOASIS AssessmentsQuality Improvement StandardsHome Care ExperienceSelf-directedOrganizational SkillsAttention to DetailCritical Thinking