ECLARO · 20 hours ago
Desktop Support Specialist
Houston, TX
Contract
Onsite
New Grad, Entry LevelECLARO is seeking a Desktop Support Specialist to serve as the first point of contact for IT Service Desk issues. The role involves troubleshooting a variety of technologies and providing support for Office 365 applications, while also managing the inventory of IT infrastructure and acting as a system administrator for critical applications.
Staffing & Recruiting
Hiring Manager
Tim Cusick
Responsibilities
Serve as the first point of contact for all users to troubleshoot and resolve IT Service Desk issues, with on-call availability when needed
Support users across a wide range of technologies, including networks, telephony, computers, printers, conference room audio/video systems, and approved software
Troubleshoot hardware and software issues on workstations, laptops, and personal devices
Support for Office 365 applications such as email, SharePoint, and Office
Maintain inventory for all Houston-based IT infrastructure and equipment, and act as system administrator for several business-critical applications—supporting onboarding and offboarding, providing Level 1 support
Issue triage, and managing ISO certificate and permission processes across the ISO markets we participate in
Qualification
Required
Serve as the first point of contact for all users to troubleshoot and resolve IT Service Desk issues, with on-call availability when needed
Support users across a wide range of technologies, including networks, telephony, computers, printers, conference room audio/video systems, and approved software
Troubleshoot hardware and software issues on workstations, laptops, and personal devices
Support for Office 365 applications such as email, SharePoint, and Office
Maintain inventory for all Houston-based IT infrastructure and equipment
Act as system administrator for several business-critical applications—supporting onboarding and offboarding, providing Level 1 support
Issue triage, and managing ISO certificate and permission processes across the ISO markets we participate in
Company
ECLARO
ECLARO is an award-winning professional services firm headquartered in New York City and operating in the U.S., Canada and the Philippines.
Founded in 1999
1001-5000 employees
H1B Sponsorship
ECLARO has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (1)
2022 (2)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Nicholas Butcher
QA CTO Label Specialist
Dan Broderick
Chief Delivery Officer
Company data provided by crunchbase