Restaurant Associates · 7 hours ago
Complex Director
LA Metro Area
Full-time
Onsite
Director/Executive
$130K/yr - $150K/yr
8+ years expRestaurant Associates is bringing an elevated, multi-venue dining program to the Los Angeles County Museum of Art (LACMA). They are seeking a Complex Director to lead all front-of-house operations and overall business performance across four distinct concepts: a Fine Dining Restaurant, Wine Bar, Café, and a robust Catering & Events program.
EducationFood and BeverageTravel
Hiring Manager
Michael J. Abbey, PHR
Responsibilities
Provide full operational leadership across all LACMA dining venues, ensuring consistency, excellence, and alignment with Restaurant Associates’ brand and the museum’s guest experience standards
Lead, mentor, and develop a senior leadership team including General Managers, service leaders, and department heads across fine dining, café, wine bar, and catering operations
Own financial performance across the campus, including multi-million-dollar P&L oversight, labor optimization, forecasting, and cost controls
Serve as the primary liaison to museum leadership, curators, and stakeholders, ensuring dining experiences seamlessly complement exhibitions, special events, and public programming
Oversee all catering and events, from VIP donor dinners and exhibition openings to high-volume galas and institutional events
Partner closely with culinary leadership on service execution, menu rollouts, beverage programs, and guest experience strategy
Ensure café operations meet the needs of daily museum guests and staff, including barista programs, grab-and-go offerings, and seasonal beverage concepts
Champion service culture, professionalism, and hospitality standards across all teams
Uphold and advance sustainability, wellness, safety, and inclusion initiatives in collaboration with Restaurant Associates’ corporate partners
Qualification
Required
8–10+ years of senior hospitality leadership experience, with demonstrated success in multi-unit, multi-concept environments
Strong background in fine dining, luxury hospitality, cultural institutions, hotels, or destination-driven venues is essential
Proven experience leading large, diverse teams across front-of-house, events, and service operations
Deep financial acumen with hands-on experience managing complex P&Ls and high-revenue operations
Exceptional communication and stakeholder-management skills; comfortable partnering with executive clients and cultural organizations
Preferred
Bachelor's degree in Hospitality Management, Business, or related field preferred
Passion for hospitality, food, beverage, art, and culture, with a refined understanding of guest experience at the highest level
Benefits
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave
Company
Restaurant Associates
Restaurant Associates is a premium food providing service to museums art performing centre educational institutions
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Ed Brown
Chief Executive Officer
Recent News
EIN Presswire
2025-08-20
Crain's New York Business
2025-08-19
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