Kforce Inc ยท 13 hours ago
Desktop Support Engineer
Phoenix, AZ
Contract
Onsite
Mid Level
$30/hr - $39/hr
3+ years expKforce Inc is a staffing agency that is adding a full-time Desktop Support Engineer for a consumer and commercial electronic R&D client. This role involves managing hardware and software service-related issues, providing troubleshooting support, and ensuring functionality of devices in a professional banking setting.
ConsultingEmploymentFinancial ServicesHuman ResourcesStaffing Agency
Responsibilities
Manage hardware and software service-related issues for end-users to prevent escalation, working in the ServiceNow Ticketing System
Providing cross-divisional troubleshooting by updating and maintaining tickets
Reimaging PCs, backing up and restoring user data
Installing and validating correct software versions on devices and confirm functionality
Utilize Wells utilities to troubleshoot end-user machine functionality
Documenting service events accurately in work orders and ticketing systems
Qualification
Required
3-5 years of experience providing software/hardware support, server, cisco technology knowledge in a professional setting
Proficiency with troubleshooting/supporting MS office suite of applications including MS Teams outlook and WinOS
Prior experience Assisting with administration of Virtual/Desktop/Laptop Management and infrastructure applications including VDI, patch management, encryption technologies, Anti-virus, incident/Request management
Previous experience working in ServiceNow (a plus) ticketing system or similar
Proficient in backing users' data, recovering data, and reimaging users' devices both remotely and at users' desk
Strong customer communication and service skills
Knowledge of two factor authentication
Must be able to work independently in a fast-paced high-profile environment
Able to work onsite at location M-F 8am - 5pm local time with flexibility to stay after 5pm if needed
Benefits
Medical/dental/vision insurance
HSA
FSA
401(k)
Life, disability & ADD insurance
Paid time off
Paid sick leave
Company
Kforce Inc
Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services.
1001-5000 employees
H1B Sponsorship
Kforce Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (792)
2024 (667)
2023 (734)
2022 (843)
2021 (1197)
2020 (858)
Funding
Current Stage
Public CompanyTotal Funding
unknown2024-05-20IPO
2014-06-08Acquired
Leadership Team
Aaron Travis
Digital Experience Delivery Director | Kforce Consulting Solutions
Recent News
2025-11-19
2025-11-07
2025-11-04
Company data provided by crunchbase