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Clinical Management Consultants · 4 hours ago

Director of Quality and Risk

Oregon, United States

Full-time

Onsite

Director/Executive

Clinical Management Consultants is seeking a Director of Quality and Risk for a highly recognized hospital. This role is focused on elevating quality, patient safety, and risk programs, overseeing various functions including quality management and regulatory compliance, while partnering with executive leadership to improve system-wide outcomes.

Health CareHuman ResourcesManagement Consulting

Responsibilities

Oversees quality, risk management, patient safety, infection prevention, employee health, regulatory compliance, and patient experience functions

Partners closely with executive leadership, medical staff officers, nursing directors, department managers, the liability insurance carrier, and the Board Quality Committee to advance system-wide outcomes

Leads an organization-wide service line that stewards the Quality Assurance and Performance Improvement program, culture-of-safety initiatives, event management system, and survey readiness efforts

Engages clinicians, physicians, and operational leaders through interdisciplinary councils and performance improvement teams

Drives QAPI strategy, peer review support, RCAs and FMEAs, competency and education initiatives, infection prevention surveillance, and patient experience improvement

Ensures regulatory and accreditation readiness, manages grievance investigations and timely resolution, interfaces on claims and risk mitigation, oversees departmental budgets and dashboards, and presents outcomes to leadership and the board

Standardizes policies and procedures, facilitates training for survey readiness and emergency management, and leverages data to identify trends and sustain improvements

Qualification

Quality AssuranceRisk ManagementPatient SafetyRegulatory ComplianceInfection PreventionData AnalysisLeadershipCollaboration

Required

Collaborative healthcare leader

Experience in quality, risk management, patient safety, infection prevention, employee health, regulatory compliance, and patient experience functions

Ability to oversee quality analysts, risk and patient safety specialists, infection preventionists, and employee health clinicians

Experience partnering with executive leadership, medical staff officers, nursing directors, department managers, and the Board Quality Committee

Experience leading an organization-wide service line that stewards the Quality Assurance and Performance Improvement program

Experience with culture-of-safety initiatives, event management system, and survey readiness efforts

Ability to engage clinicians, physicians, and operational leaders through interdisciplinary councils and performance improvement teams

Experience driving QAPI strategy, peer review support, RCAs and FMEAs, competency and education initiatives, infection prevention surveillance, and patient experience improvement

Ability to ensure regulatory and accreditation readiness

Experience managing grievance investigations and timely resolution

Ability to interface on claims and risk mitigation

Experience overseeing departmental budgets and dashboards

Ability to present outcomes to leadership and the board

Experience standardizing policies and procedures

Ability to facilitate training for survey readiness and emergency management

Ability to leverage data to identify trends and sustain improvements