Appointment Scheduling Executive jobs in United States
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Infinity · 12 hours ago

Appointment Scheduling Executive

positionCedar Rapids, IA
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

Infinity is a company dedicated to creating Life-Changing Experiences for both employees and customers. They are seeking a compassionate and detail-oriented Account Executive to handle outbound appointment setting and customer interactions, focusing on delivering a positive customer experience through effective communication and problem-solving skills.

ConsultingCustomer ServiceOutsourcing

Responsibilities

Make outbound calls to schedule appointments with current and prospective customers
Use provided scripts as a guide while tailoring each conversation to customer needs
Support customers with service reminders, maintenance updates, and tailored solutions
Build genuine connections while delivering a positive customer experience
Document interactions with accuracy and efficiency
Jump in with flexibility to support additional projects as needed

Qualification

Customer service experienceCommunication skillsMultitasking skillsDetail-orientedTechnical proficiencyActive listeningProblem-solving skillsFlexibility

Required

Excellent communication & active listening skills
Ability to build trust and rapport quickly over the phone
Openness to feedback and coaching
Strong computer and multitasking skills
Detail-oriented with a focus on accuracy and follow-through
Thrives in a high-energy, fast-paced environment
Previous customer service, dispatch, or technical support experience required

Preferred

High School Diploma or equivalent preferred

Benefits

Competitive pay
Career growth & internal promotions – we love to promote from within
Fun and energetic team culture with supportive leadership
Beautiful facilities & modern break areas
Full benefits package (medical, dental, vision, and more) offered for full-time employees
Paid Training & continuous coaching to set you up for success

Company

Infinity

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Infinity Collaborating with clients to Get Customers and Keep Customers using the most relevant blend of technology.
dateFounded in 1996
location
Cedar Rapids, Iowa, USA
people-size501-1000 employees
web-link
https://infinitydelivers.com/

Funding

Current Stage
Late Stage

Leadership Team

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Tom Leidigh
CEO
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Jay Davey
President
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Recent News

Morningstar.com
Infinity Bancorp Announces First Quarter 2025 Financial Results
2025-04-29
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Infinity Bancorp Announces Fourth Quarter 2024 Financial Results
2025-02-07
DealStreetAsia
Jungle Ventures leads $26m funding round in Indian NBFC Infinity Fincorp
2024-04-06
Company data provided by crunchbase