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KPI Solutions · 3 hours ago

Sr. Project Manager

Kansas City, MO

Full-time

Hybrid

Senior Level

$155K/yr - $165K/yr

5+ years exp

KPI Solutions is a systems integrator focused on improving customer operations through innovative technologies in material handling and information systems. The Senior Project Manager is responsible for delivering key client projects, ensuring they meet business objectives while maintaining high customer satisfaction through effective communication and project management.

Transportation/Trucking/Railroad

Responsibilities

Deliver assigned, key client projects (typically 2 – 4) to achieve business objectives with high levels of customer satisfaction

Coordinate internal resources and third parties/vendors to achieve project milestones, maintain budgets, and SAFELY deliver scopes of work that achieve all specified KPIs

Manage changes to the project scope, project schedule and project costs using appropriate verification techniques

Develop risk assessments and manage mitigation plans

Facilitate Design – Bid – Build process with client

Establish and maintain strong relationships/partnerships with customers and with third parties/vendors; always striving for a happy, satisfied customer

Track project performance, specifically to analyze the successful completion of short and long-term goals

Meet budgetary objectives and adjust address project constraints based on financial analysis

Ensure the project experience and results delivered measure up to the highest standards and expectations of both the internal and external customer

Assist in tracking and resolving issues that may arise through the course of a project and escalating when necessary to senior management

Utilize communication tools, including project dashboards, meeting minutes, and customer facing presentations to ensure internal and external stakeholders are aligned to project progress

Develop a detailed project plan/schedule and monitor and track progress

Qualification

Design – Bid – BuildPMP CertificationProject ManagementE-commerce ExperienceAutomation KnowledgeLogistics ExperienceCustomer AdvocacyFinancial AcumenMS Office ProficiencyMS Project ProficiencyCommunication SkillsProblem-Solving

Required

BS/BA in Business Admin/Management, Industrial Engineering or related field required

5 – 7 years of successful project management & progressive leadership experience in a large and multi-site setting, characterized by a high level of customer focus, employee engagement and a culture of accountability preferably in e-commerce/retail distribution & fulfillment, software, automation, and/or logistics

Candidate should have experience managing Design – Bid – Build projects

Ability to work in high pressure, high stress situations/environments and maintain composure and professionalism throughout, handling and rising above confrontation to maintain focus on achieving project goals

Ability to read and understand automated system design drawings/layouts

Must be a staunch customer advocate and be able to build relationships and establish trust, respect, competence, and confidence with the customer at all levels, including executive levels

A dedicated self-starter, action-oriented decision maker and problem-solver with a positive energy and attitude

Strong business acumen, financial, organizational and project management skills

Demonstrates high ethical and professional standards

Excellent client-facing and internal communication skills

Clear & professional oral and written communication with a demonstrated ability to work with all levels of employees

Experience preparing client facing presentations

Proficient with MS office, MS Project

Travel to KPI Centers of Excellence (COEs), corporate offices, and/or project sites required as necessary (Estimate 25%-50%)