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Milton CAT · 16 hours ago

Inside Sales Representative

Stoughton, MA

Full-time

Onsite

New Grad, Entry Level

$21.64/hr - $21.64/hr

Milton CAT is a leading Caterpillar dealer seeking motivated individuals to join their Inside Sales Representative program. The role involves communicating with customers, identifying sales opportunities, and providing exceptional customer service while gaining exposure to the heavy equipment industry.

AutomotiveLogisticsTransportation

Responsibilities

Communicating with customers, making outbound calls to potential customers, and following up on leads

Understanding customers' needs and identifying sales opportunities

Answering potential customers' questions and sending additional information via phone, text, and email

Keeping up with product and service information and updates

Creating and maintaining a database of current and potential customers

Explaining and demonstrating features of products and services

Staying informed about competing products and services

Researching and qualifying new leads

Closing sales and achieving sales targets

Complete ongoing training and development programs

Working with new customers to establish a relationship with Milton CAT and process sales leads

Serve as a liaison between departments

Qualification

Customer orientationSales skillsMicrosoft OfficeCRM softwareCustomer service skillsCold calling skillsListening skillsCommunication skillsOrganizational skillsTime managementMotivation

Required

Strong customer orientation – able to work with customers to understand their needs and solve challenges

Self-motivated – take ownership for your territory and pride in it

Proficiency in Microsoft Office and CRM software

Excellent communication skills, both verbal and written

Excellent organizational skills and the ability to multitask

Excellent phone and cold calling skills

Exceptional customer service skills

Excellent time management skills and organizational skills

Strong listening and sales skills

Ability to achieve targets and goals

Must have a valid driver's license and maintain a clean driving record

Preferred

Technical knowledge and experience within the industry are a plus but not required

The right candidate must have interest and enthusiasm to learn about equipment, technologies, and services so they can connect our customers to the appropriate area within Milton CAT and provide an exceptional customer experience from start to finish