ShipMonk · 6 hours ago
Operations Supervisor
Pittston, Pennsylvania, United States
Full-time
Onsite
Entry, Mid Level
2+ years expShipMonk is a growth partner for merchants, providing cutting-edge technology and fulfillment solutions. The Operations Supervisor will lead a team of 25 to 30 associates, focusing on productivity, process improvement, and quality of warehouse operations while ensuring compliance and effective communication within the team.
E-CommerceLogisticsSaaSShippingSupply Chain ManagementWarehousing
Responsibilities
Lead, manage and develop a team of 25 to 30 ShipMonk Associates
Communicate policies to Associates and act as the primary information source for the team, maintain compliance, consistency, and taking corrective action when needed
Use software to keep records, edit, and manage the inventory flow
Focus on the productivity, process, and quality of warehouse operations through warehouse KPIs
Report to upper management on stock levels, issues, employee performance, etc
Constantly work to improve processes
Optimize employee workflow (e.g. submit requests for the appropriate supplies) in order to maximize productivity
Ensure that facility equipment is properly maintained and safe
Communicate with the warehouse manager to make critical decisions
Train new warehouse associates
Be responsible for overseeing warehouse sanitation in your assigned department. Adequate training on sanitation will be provided and the employee will be responsible to identify when sanitation fails and the appropriate actions that are needed to correct
Qualification
Required
Associates or Bachelor's degree in Operations, Supply Chain, Management, Engineering or related field and/or Honorable Discharge from The United States Military as an NCO or higher rank preferred
Minimum 2 years of experience in a supervisory role
Working knowledge of inventory management software
Excellent organization, planning skills, and strong attention to detail
Outstanding communication and interpersonal abilities
Proven track record of taking ownership, driving results, and managing change
Ability to dive deep into data and provide thought-provoking, workable business solutions
Available to work on weekends, holidays, and overtime as needed
Ability to work in a fast-paced environment
Must be able to stand for most of the day
Ability to lift up to 50lbs
Company
ShipMonk
ShipMonk offers direct-to-consumer fulfillment and technology tools for e-commerce companies.
1001-5000 employees
H1B Sponsorship
ShipMonk has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (9)
2023 (2)
2022 (1)
2021 (2)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$365MKey Investors
Periphas CapitalSummit PartnersSJF Ventures
2021-01-27Private Equity· $65M
2020-12-02Private Equity· $290M
2018-10-29Series A· $10M
Leadership Team
Kevin Sides
Co-Founder/Chief Executive Officer
Jan Bednar
Founder & Board Member
Recent News
Seattle TechFlash
2025-08-21
2025-08-13
Company data provided by crunchbase