Apply on Employer Site

Charger Logistics Inc. · 5 hours ago

Bodily Injury Claims Adjuster

United States

Full-time

Remote

Mid Level

3+ years exp

Charger Logistics Inc. is a world-class, asset-based carrier with operations across North America. They are seeking a motivated and experienced Bodily Injury Claims Adjuster to manage all aspects of claims management for trucking and logistics operations, focusing on subrogation recovery.

LogisticsTransportationTravel

Responsibilities

Manage all liability, cargo, property damage, and personal injury claims arising from trucking and logistics operations

Conduct thorough investigations of incidents including evidence gathering, witness interviews, and review of driver logs, vehicle maintenance records, and dispatch documentation

Maintain detailed claims files with complete documentation throughout the lifecycle of each claim from first notice of loss through final resolution

Determine liability, assess damages, and make coverage decisions in accordance with policy terms and applicable regulations

Provide regular reporting to senior management and insurance carriers on claims status, trends, and financial exposure

Identify and pursue all viable subrogation opportunities to recover costs from responsible third parties

Evaluate each claim for subrogation potential including equipment failure, third-party negligence, warehouse damage, and shipper liability

Coordinate with legal counsel, insurance carriers, and third-party administrators on subrogation cases

Negotiate settlements and manage the subrogation process through litigation when necessary

Maintain detailed subrogation tracking systems and provide regular reporting on recovery efforts and success rates

Develop and maintain relationships with insurance carriers, third-party administrators, legal counsel, and independent adjusters

Negotiate and manage contracts with claims vendors and ensure service level agreements are met

Coordinate with repair facilities, medical providers, and other service vendors

Collaborate with risk management, safety, operations, and compliance departments

Develop and implement claims handling policies, procedures, and best practices aligned with industry standards

Ensure compliance with all federal and state regulations including FMCSA requirements, DOT regulations, and relevant insurance laws

Establish and monitor key performance indicators for claims metrics

Identify trends in claims data and recommend loss prevention strategies

Train operations staff, drivers, and management on proper claims reporting procedures and accident response protocols

Maintain accurate claims reserves and adjust as cases develop

Monitor claims costs and pursue cost containment strategies

Manage claims budget and track expenses against forecasts

Analyze loss trends to support insurance renewal negotiations and risk management decisions

Qualification

Claims managementSubrogation recoveryNegotiation skillsInsurance principlesClaims management softwareFMCSA regulationsAnalytical skillsCommunication skillsOrganizational skillsAttention to detail

Required

Bachelor's degree in Business Administration, Risk Management, Insurance, or related field (or equivalent combination of education and experience)

Minimum 3+ years of claims management experience

At least 2 years specifically in transportation, trucking, or logistics claims

Demonstrated experience in subrogation and recovery operations

Proven experience managing complex liability and cargo claims

Strong knowledge of insurance principles, policy interpretation, and claims investigation techniques

Expert negotiation and settlement skills

Excellent analytical and problem-solving abilities

Strong written and verbal communication skills with ability to interact effectively with all organizational levels, external parties, and legal professionals

Proficiency in claims management software and Microsoft Office Suite

Strong organizational skills with ability to manage multiple complex claims simultaneously

Sound judgment and decision-making abilities under pressure

Attention to detail and commitment to accuracy in documentation