JLL · 4 months ago
Regional Maintenance Manager
Portland, OR
Full-time
Onsite
Senior Level
$165K/yr - $175K/yrJLL is a leading global provider of real estate and investment management services, and they are seeking a Regional Maintenance Manager to support state-of-the-art distribution centers. The role involves leading a team to deliver Material Handling, Industrial Automation, and Robotics services across multiple sites while ensuring service levels and budget compliance.
CommercialReal Estate
No H1B
Responsibilities
Ensure execution against contract KPIs and related client-RME strategies
Drive accountability of subordinate team to ensure results, roles, responsibilities and expectations are exceeded in all facets of the business
Establish a deep and personal relationship with the client including regional and program managers, Site GMs and Regional Operations Managers
Set and enforce standards for each site which protects, maintains and improves the value of the client's assets
Establish Quality Assurance processes to ensure consistent performance i.e. Health Check audits
Evaluate and verify site performance and condition to ensure that RME services are held at the highest standards (every time you enter a site)
Intimately understand and report on site performance by way of operational metrics and weekly business reviews
Drive innovation strategies and creative problem solving resulting in value creation for the client
Network with other RMMs to ensure consistent deployment and execution
Transform operational practices to leverage JLL tools, processes, relationships and best practices to ensure service delivery is highly efficient, effective and leveraging JLL programs
Partner with site Operations leaders, JLL leaders and Finance to ensure proper stewardship of client funds
Establish deep relationships with safety program managers both client and on account
Ensure KPI performance is achieved or exceeded (commercial impact)
Lead with passion and compassion, give and receive feedback in a positive manner, and learn with and from the team
Create a Proactive Safety Culture with all employees to Guarantee100% safety training compliance and safety-first culture that drives accountability and ensures 100% alignment and adoption of program values and performance
Establish culture that promotes employee engagement and verify effectiveness
Ensure sites are connected to the network for safety program elements
Teach budgeting processes to ensure accountability of stewardship of client funds
Mentor, coach and develop leaders, which promotes the employee experience with JLL
Deliver an ethical, diverse and quality employment environment to all employees
Create open channels of communications that establishes a link between 'JLL' and each site
Create talent pipeline within site to ensure continuity of performance and values
Act as an avenue for escalations when employees are hindered in their mission
Monitor and align the region’s critical personnel metrics including Critical Position Staffing, Attrition, ER Complaints, Referrals, Connections Engagement Scores
Ensure timely completion of HR activities: IPMP, Goal Setting, ER/Union Awareness Training, policy implementation and the like
Ensure labor and PRM budgets are met (inclusive of OT budget adherence and approval authority follow-through)
Report variances and trends for all controllable budgets
Ensure compliance with PO creation and invoice reconciliation processes
Set clear, understandable and attainable site goals
Establish a deep relationship with supporting HRA to support all personnel initiatives and activities
Report on region performance to ensure accountability and a common understanding of successes, challenges and issues
Ensure that all organizational goals are embraced and executed with precision
Establish open lines of communication to build trust and provide unfiltered exchanges of information
Utilize data to develop trends and insights that will drive continuous improvement in site performance
Qualification
Required
Experience in leading a team of mid-level managers in a logistics environment
Ability to deliver Material Handling, Industrial Automation and Robotics services
Strong understanding of contract KPIs and client-RME strategies
Proven track record of driving accountability and exceeding business expectations
Experience in establishing and enforcing standards for asset protection and maintenance
Ability to implement Quality Assurance processes and conduct Health Check audits
Experience in evaluating site performance and operational metrics
Ability to drive innovation strategies and creative problem solving
Experience in networking with other Regional Maintenance Managers
Ability to transform operational practices to leverage tools and best practices
Experience in client relationship management and financial stewardship
Ability to establish deep relationships with safety program managers
Experience in leading with passion and compassion, and providing constructive feedback
Ability to create a proactive safety culture and ensure safety training compliance
Experience in promoting employee engagement and verifying effectiveness
Ability to teach budgeting processes and ensure accountability
Experience in mentoring, coaching, and developing leaders
Ability to deliver an ethical, diverse, and quality employment environment
Experience in creating open channels of communication
Ability to create a talent pipeline within the site
Experience in monitoring critical personnel metrics
Ability to ensure timely completion of HR activities
Experience in managing labor and PRM budgets
Ability to report variances and trends for controllable budgets
Experience in ensuring compliance with PO creation and invoice reconciliation
Ability to set clear, understandable, and attainable site goals
Experience in establishing relationships with supporting HRAs
Ability to report on region performance and ensure accountability
Experience in embracing and executing organizational goals
Ability to establish open lines of communication for trust and information exchange
Experience in utilizing data to develop trends and insights for continuous improvement
Benefits
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
Company
JLL
We’re a leading professional services firm that specializes in real estate and investment management.
Founded in 1783
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.59B2025-11-03Post Ipo Debt· $565.35M
2023-11-08Post Ipo Debt· $400M
2019-05-29Post Ipo Debt· $46.5M
Leadership Team
Christian Ulbrich
Global Chief Executive Officer
John Gates
CEO, Leasing Advisory, Americas
Recent News
2026-01-07
Morningstar.com
2025-12-29
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