M365 SME/Lead jobs in United States
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Accenture Federal Services · 5 hours ago

M365 SME/Lead

positionReston, VA
timeFull-time
remoteOnsite
seniorityMid, Senior Level
money$120K/yr - $222K/yr
date3+ years exp

Accenture Federal Services is dedicated to helping the US federal government strengthen the nation and improve lives through technology. The Senior Azure and M365 Operations Specialist will provide comprehensive operational support for Azure and M365 environments, overseeing multiple operational workstreams focused on customer and service engineering, as well as incident management.

ConsultingFinanceInformation TechnologyManagement ConsultingOnline PortalsProfessional Services
badNo H1BnoteSecurity Clearance RequirednoteU.S. Citizen Onlynote

Responsibilities

Provide end-to-end operational support for Azure and M365 environments
Oversee three operational workstreams—Airgap Customer Success (ACS), Service Engineering Engagement and Response (SEER), and Tactical Response & Engineering Engagement (TREE)
Involve customer engineering experience, service engineering, and incident management
Operate on a 24x7x365 schedule

Qualification

Azure operationsM365 environmentsIncident managementCloud operationsTechnical writingCrisis responseSOP creationKnowledge article developmentPower BIMicrosoft Office

Required

Bachelor's Degree (or equivalent experience) with 3+ years of relevant operational experience
Proven experience in incident management, crisis response, and secure/air-gapped cloud environments
Strong background in cloud operations, system validation, deployments, and troubleshooting in secure or sovereign environments
Expertise in Microsoft Office tools (PowerPoint, Excel, Word, SharePoint)
Active TS/SCI with poly required
Active U.S. passport required

Preferred

Experience in managed services projects within secure environments
Familiarity with air-gapped or other cloud environments
Proficiency in technical writing, SOP creation, and knowledge article development
Experience with Power BI for data visualization and reporting

Company

Accenture Federal Services

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Accenture Federal Services is a leading US federal services company and subsidiary of Accenture.
dateFounded in 1989
location
Arlington, Virginia, USA
people-size10001+ employees
web-link
https://www.afs.com

Funding

Current Stage
Late Stage

Leadership Team

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Ron Ash
Chief Operating Officer
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Bharat Patel
Managing Director, AI Missions
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