Cosentino's Food Stores · 15 hours ago
DRAFT Utility Clerk
Cosentino's Food Stores is seeking a Utility Clerk to assist customers during their shopping experience by sacking purchases and helping with general store operations. The role involves delivering groceries, assisting customers, and ensuring cleanliness and safety in the store.
Food and BeverageGrocerySnack Food
Responsibilities
Utilize proper bagging techniques to minimize product damage, maximize efficiency and avoid shrink
Know and implement the Cosentino’s Customer Service Standards
Know your store’s items, procedures and policies so that you can accurately and courteously answer customer questions
Delivering groceries to and loading them into customer’s vehicles when requested
Assisting customers in locating items in the store
Retrieving carts from the parking lot and ensuring they are safe and clean for customer use
Conducting price checks for cashiers
Monitoring the sales floor, cashier stands, and restrooms for cleanliness and keeping these areas tidy and safe for customers and employees
Resolve customer complaints in a professional manner and recognize when it is appropriate to involve a member of the store management team
Know, comply with, and encourage other team members to comply with all health regulations, sanitation guidelines and safety procedures for your department and your store
Able to operate, clean and maintain all equipment safely and competently
Meet or exceed productivity standards to produce desired team and individual results
Demonstrates the strong verbal and interpersonal skills necessary for positive customer and peer interactions
Demonstrates the basic math and reading skills required for the position
Know and follow all government regulations regarding alcohol and tobacco sales
Return unwanted items to the shelf or the department to be re-stocked
Prevent loss of merchandise by checking the bottom of the shopping carts for cashiers
Support your company by completing additional tasks identified by management, assisting other stores or departments as needed and gaining new skills when necessary
Qualification
Required
Completion of ongoing training and development as listed on the Cosentino's Learning Plan
Utilize proper bagging techniques to minimize product damage, maximize efficiency and avoid shrink
Know and implement the Cosentino's Customer Service Standards
Know your store's items, procedures and policies so that you can accurately and courteously answer customer questions
Delivering groceries to and loading them into customer's vehicles when requested
Assisting customers in locating items in the store
Retrieving carts from the parking lot and ensuring they are safe and clean for customer use
Conducting price checks for cashiers
Monitoring the sales floor, cashier stands, and restrooms for cleanliness and keeping these areas tidy and safe for customers and employees
Resolve customer complaints in a professional manner and recognize when it is appropriate to involve a member of the store management team
Know, comply with, and encourage other team members to comply with all health regulations, sanitation guidelines and safety procedures for your department and your store
Able to operate, clean and maintain all equipment safely and competently
Meet or exceed productivity standards to produce desired team and individual results
Demonstrates the strong verbal and interpersonal skills necessary for positive customer and peer interactions
Demonstrates the basic math and reading skills required for the position
Know and follow all government regulations regarding alcohol and tobacco sales
Pushing and pulling grocery items & carts to the proper locations as needed, up to a peak force of 25 lbs
Standing and walking for long periods of time on tile, asphalt, concrete or other hard surfaces
Occasionally lifting and carrying up to 30 lbs., to a height of 34 inches
Bending and squatting, at times all the way to floor level
Able to work in colder conditions of the grocery coolers and freezers
Preferred
It may be required to obtain a valid liquor license prior to the first day of work
Return unwanted items to the shelf or the department to be re-stocked
Prevent loss of merchandise by checking the bottom of the shopping carts for cashiers
Support your company by completing additional tasks identified by management, assisting other stores or departments as needed and gaining new skills when necessary
Climbing a ladder, possibly up to 5ft (if applicable)
Company
Cosentino's Food Stores
Cosentino's Food Stores grew from a small grocery store in 1948 to its present-day operations of 31 stores under the Price Chopper, Apple Market, Sun Fresh snd Cosentino’s Market banners in the Kansas City area.