American Airlines · 4 hours ago
Sr Technical Coach, IT
Dallas, TX
Full-time
Onsite
Mid, Senior Level
4+ years expAmerican Airlines is looking for a Senior Technical Coach to guide product teams and leaders in achieving company objectives through engineering principles. This role involves influencing technical strategies, mentoring other coaches, and helping teams adopt modern engineering practices to enhance customer delivery and improve product outcomes.
AerospaceAutomotiveTransportationTravel
Responsibilities
Evaluate our product/portfolios and assess their architecture/engineering opportunities
Facilitate Value Stream Mapping sessions to identify opportunities in our development and operational value streams
Identify opportunities to increase flow, eliminate waste, decouple our applications, and enable service-based ecosystem
Serve as a go-to expert on modern technology, architecture, engineering, AI models (LLM/RNN/CNN), and DevOps practices
Work with teams and leaders throughout the enterprise to influence and support the engineering culture at American Airlines
Collaborate with product teams on reaching the next level of customer delivery leveraging technology and modern engineering practices
Be a mentor and getting hands on with other technical coaches, software engineers, technical leads, or architects on learning and applying modern architecture, DevOps and engineering practices to solve business problems
Design and develop facilitator materials related to modern engineering practices and technologies
Bring your real-world software engineering experience to the enablement organization to help build a viable community of technical coaches and practitioners throughout the enterprise
Through coaching soft skills, build trust, evaluate team’s current practices /methodologies and recommend appropriate next steps to achieve modern engineering outcomes
Develop and influence learning strategies for software engineers, technical leads, architects, and other technical leaders
Define/curate leading indicators and metrics to measure progress toward the desired outcomes
Qualification
Required
4-8 years of software engineering and/or DevOps experience
Experienced as a tech lead/architect on a software engineering team
Bachelor's Degree in computer science, computer engineering or related fields or equivalent work experience
Hands-on experience with engineering practices such as object-oriented design patterns, Extreme Programming, cloud design patterns, TDD, BDD, refactoring, automation, or continuous integration
Experience with implementing and operating DevOps tools/platforms across some part of the development lifecycle
These could include but may not be limited to AWS/GCP/Azure cloud computing, GitHub, Jenkins, Maven, Nexus, Hygieia, SonarQube, DYnatrace/Datadog/ New Relic, or other similar tools
Proven experience in SQL and ability to design relational database schemas
Experience in coaching and mentoring others on various development, build, and deployment practices as well as DevOps principles
Preferred
Experience in multiple programing languages and IDE
Experience in designing and implementing automated test suites
Proven experience in web framework
Proven Experience with native/cross-platform Mobile development
Experience designing, implementing and using end to end Continuous Delivery pipelines
Deep infrastructure experience delivering and operating either virtualized on-premises or public cloud services in a large-scale production environment (for example: network, security, or deployment automation)
Experience with cloud native and microservices architecture
Experience delivering software using an agile methodology like Extreme Programming, Kanban, or Scrum
Experience in modern and classical neural networks including LLMs, CNNs and RNNs, Agentic AI and Autonomous Agents, RAG architecture, and MLOPs
Benefits
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Company
American Airlines
American Airlines is an airline company that operates a diverse fleet of aircraft, including narrow-body and wide-body jets. It is a sub-organization of American Airlines.
10001+ employees
H1B Sponsorship
American Airlines has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (359)
2024 (270)
2023 (253)
2022 (260)
2021 (342)
2020 (263)
Funding
Current Stage
Public CompanyTotal Funding
$1B2023-11-17Post Ipo Debt· $250M
2023-02-08Post Ipo Debt· $750M
2015-01-01Post Ipo Equity
Leadership Team
Doug Parker
Chairman and former CEO at American Airlines
David Seymour
Chief Operating Officer
Recent News
2025-12-31
2025-12-30
Company data provided by crunchbase