General Manager II - 3440 jobs in United States
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Team Car Care Dba Jiffy Lube ยท 3 hours ago

General Manager II - 3440

Team Car Care Dba Jiffy Lube is seeking a General Manager to lead their store operations. In this role, you will oversee training, ensure compliance with company policies, and manage inventory and budgeting while providing excellent customer service.

Consumer Services

Responsibilities

Provide prompt and courteous guest service, answer questions, and investigate and resolve guest problems and complaints
Maintain inventory control with thorough knowledge of the cost of goods, turn-ratio, ordering and receiving products, etc
Responsible for budgeting, sales forecasts, P/L performance, etc. as well as understanding factors which affect sales and profit such as guest counts, marketing, weather, etc
Maintain or direct the maintenance of the building, equipment, and grounds, including but not limited to the air compressor, HVAC, flooring, bay nets, oil/water separator, interior and exterior lighting, dumpster area, sump pump, waste oil system, tire rotation lifts, overhead doors, etc
Troubleshoot and coordinate the on-going maintenance of the POS system
Provide supervision and training to teammates including scheduling, coaching, performance management, and performance appraisals
Hold teammates accountable and utilize appropriate teammate performance management techniques when necessary
Arrange for employment advertising, interview, and select teammates
Monitor staffing levels and adjust accordingly to maintain labor control
Conduct Teammate Orientation meetings if needed at your location
Provide safety, security, and environmental leadership for all store personnel with thorough knowledge of lockout / tag out procedures, MSDS, waste policy compliance, Spill Prevention Control & Countermeasures (SPCC) plan, the company safety manual, and OSHA & EPA resources and compliance. Be prepared to provide swift and accurate directions to teammates or guests who may become injured on the job and report all incidents no more than 24 hours after the occurrence
Open and close the store as necessary
Complete daily, weekly, and monthly paperwork and ship or store paperwork as necessary
Maintain and enforce proper cash controls
Partner with the Loss Prevention Department to ensure LP policy compliance; promote honesty and integrity in all business transactions; report incidents of theft of inventory, assets, and/or cash shortage over $10; and report all burglaries or robberies immediately to the LP Department after emergency services and your District or Market Manager are contacted
Assist at other locations as directed
Establish clear expectations to the team, delegate effectively, promote our Respect in the Workplace policy
Maintain an Open-Door policy, be approachable and communicate regularly with all team members
Follow up on all issues in a timely manner
Conduct staff meetings
Hold subordinates accountable, confront unacceptable performance and discipline appropriately
Meet company goals, providing clear vision / direction / strategy to subordinates and to set an example for attitude, professionalism, and work ethic at the location
Strong work ethic; independently motivated to produce results with limited influence from others
Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork
Ability to review, analyze, and interpret information, identify problems, and make decisions
Ability to read, understand, and follow procedures and guidelines
Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays
Commitment to following established safety policies and procedures

Qualification

BudgetingInventory ControlSafety ComplianceTeam LeadershipPOS System TroubleshootingPerformance ManagementStaff TrainingCommunicationProblem Solving

Required

Provide prompt and courteous guest service, answer questions, and investigate and resolve guest problems and complaints
Maintain inventory control with thorough knowledge of the cost of goods, turn-ratio, ordering and receiving products, etc
Responsible for budgeting, sales forecasts, P/L performance, etc. as well as understanding factors which affect sales and profit such as guest counts, marketing, weather, etc
Maintain or direct the maintenance of the building, equipment, and grounds, including but not limited to the air compressor, HVAC, flooring, bay nets, oil/water separator, interior and exterior lighting, dumpster area, sump pump, waste oil system, tire rotation lifts, overhead doors, etc
Troubleshoot and coordinate the on-going maintenance of the POS system
Provide supervision and training to teammates including scheduling, coaching, performance management, and performance appraisals
Hold teammates accountable and utilize appropriate teammate performance management techniques when necessary
Arrange for employment advertising, interview, and select teammates
Monitor staffing levels and adjust accordingly to maintain labor control
Conduct Teammate Orientation meetings if needed at your location
Provide safety, security, and environmental leadership for all store personnel with thorough knowledge of lockout / tag out procedures, MSDS, waste policy compliance, Spill Prevention Control & Countermeasures (SPCC) plan, the company safety manual, and OSHA & EPA resources and compliance. Be prepared to provide swift and accurate directions to teammates or guests who may become injured on the job and report all incidents no more than 24 hours after the occurrence
Open and close the store as necessary
Complete daily, weekly, and monthly paperwork and ship or store paperwork as necessary
Maintain and enforce proper cash controls
Partner with the Loss Prevention Department to ensure LP policy compliance; promote honesty and integrity in all business transactions; report incidents of theft of inventory, assets, and/or cash shortage over $10; and report all burglaries or robberies immediately to the LP Department after emergency services and your District or Market Manager are contacted
Assist at other locations as directed
Establish clear expectations to the team, delegate effectively, promote our Respect in the Workplace policy
Maintain an Open-Door policy, be approachable and communicate regularly with all team members
Follow up on all issues in a timely manner
Conduct staff meetings
Hold subordinates accountable, confront unacceptable performance and discipline appropriately
Meet company goals, providing clear vision / direction / strategy to subordinates and to set an example for attitude, professionalism, and work ethic at the location
Strong work ethic; independently motivated to produce results with limited influence from others
Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork
Ability to review, analyze, and interpret information, identify problems, and make decisions
Ability to read, understand, and follow procedures and guidelines
Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays
Commitment to following established safety policies and procedures

Benefits

401K plan w/ company match
Biweekly Bonus Incentives
Career advancement opportunities
Closed Sundays (if applicable)
DailyPay
Do not need to pay for tools
Employee Discount
Employee Referral Bonuses
Fleet Referral Bonuses
Medical/dental/vision insurance benefits 30 days after 1st day of work
No early mornings/late nights
No late nights or early mornings
PerkSpot Platform provides access to special employee discounts on a variety of products including travel, electronics, concerts, etc.
PTO after 180 days
Spot bonuses through our internal rewards program
Uniforms paid for and laundered

Company

Team Car Care Dba Jiffy Lube

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The American quick lube industry provides more than 100 million oil changes every year from over 10,000 standalone locations.

Funding

Current Stage
Late Stage

Leadership Team

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Bob Sheehy
Chief Financial Officer
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Ashley Tribett
Executive Assistant to CEO & CMO
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Company data provided by crunchbase