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Live! Casino & Hotel Maryland · 3 hours ago

Casino Marketing Manager - Maryland

Hanover, MD

Part-time

Onsite

Senior Level

$81K/yr - $96K/yr

5+ years exp

Live! Casino & Hotel Maryland is seeking a Casino Marketing Manager to enhance its status as a premier gaming and entertainment venue in the mid-Atlantic region. The role involves supervising the Relationship Marketing team, developing programs to attract and retain VIP players, and managing the budget for Relationship Marketing.

CasinoGamblingHotel

Responsibilities

Supervision and leadership of the VIP and Executive Host team and indirect supervision of the Senior Executive Hosts

Assist with management of the budget for Relationship Marketing

Develop programs, processes and events to attract and retain VIP players to choose Live! Casino as their primary venue for gaming and entertainment

Develop and manage programs and processes with a return on investment and player attraction and retention that exceeds the competition in the Mid-Atlantic region

Develop and manage open communications and excellent working relationships with peer groups from all operational areas. Know and be known by peer group

Develop and manage department’s financial data

Review activities and promotional status with Vice President of Casino Marketing

Developing and managing programs and processed for customer service and recognition of VIP players with emphasis on VIP players new and repeat

Monitor and adjust performance to local competition meet with departmental directors and managers as necessary

Provides training, interviews for hire, prepare schedules and conducts performance evaluations of the VIP Host team and other Relationship Marketing Team members as required

Qualification

Player tracking systemsCasino operations experienceMicrosoft Office suiteProblem-solvingAnalytical skillsLeadershipCommunication skills

Required

A 4-year degree in a related field or equivalent work experience

Five (5) to seven (7) years' experience in all gaming, Player Development, casino operations and marketing is required

Must be able to obtain and maintain a valid gaming license as determined by the Maryland State Lottery and Gaming Commission for the position

Ability to analyze and interpret departmental needs and results

Ability to solve complex problems

Knowledge and experience of player tracking systems

Knowledge of Microsoft Office suite applications

Benefits

Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents.

Free Basic Life Insurance

Free Short Term & Long-Term Disability

Generous retirement savings options

Paid Time Off

Tuition Reimbursement

On-site Wellness center for Team Members and eligible dependents (Maryland Property only)

Training and pathways for career growth

Robust Rewards & Recognition Programs

Annual Merit Based Pay Increases

Discretionary Performance Bonuses

Discretionary Service Bonuses

Free parking

Free food and discounted meals

Live! Hotel, Food & Beverage, and Entertainment Discounts

Company

Live! Casino & Hotel Maryland

Glassdoor3.5

The five-time AAA Four Diamond rated Live! Casino & Hotel Maryland opened in 2012 and is one of the largest and most luxurious commercial casinos in the country.

Founded in 2012

Hanover, Maryland, USA

1001-5000 employees