City National Bank and Trust · 5 hours ago
Business Banking Specialist
City National Bank and Trust is seeking a Business Banking Specialist to assist in growing and developing the bank’s business account relationships. The role involves building and maintaining business customer relationships and ensuring customers are utilizing bank products effectively to meet their needs.
BankingCredit CardsFinanceFinancial Services
Responsibilities
Support and advocate the bank’s business customers, provide exceptional customer service and resolve customer issues promptly and effectively
Regular follow up with business customers to ensure satisfaction of services, and assess any new needs through follow-up and cross-selling opportunities
Make proactive calls and visits to prospective and current bank customers
Meet monthly sales/contact goal requirements
Maintain working knowledge of products and services, to include loan and non-loan products
Ensure compliance with bank policies and regulations
Interact with Loan Officers. Branch Management, and support staff for collaborative business sales efforts
Qualification
Required
Proficient knowledge of Microsoft Office applications
Excellent communication (oral, written, phone) and negotiating skills
Ability to maintain interpersonal relationships
Ability to work and contribute in a team environment
Professionalism
Organizational skills
Valid Driver's License
High School Diploma or equivalent
No less than 2 years sales experience required
Preferred
college degree preferred
Previous business banking experience preferred