General Dynamics Information Technology ยท 4 weeks ago
Desktop Systems Administrator
General Dynamics Information Technology is a global technology and professional services company. They are seeking a Desktop Systems Administrator to provide Tier 1 and 2 incident resolution for customers with hardware, software, and application problems across various networks supporting the USCENTCOM Information Technology Services Program.
Artificial Intelligence (AI)Cloud ComputingConsultingCyber SecurityInformation Technology
Responsibilities
Manages the functionality and efficiency of a group of computers running on one or more operating systems
Provides onsite, hands-on O&M support for client computing devices to include personal computers, thin/zero clients, laptops, Portable Electronic Devices (PEDs), and peripherals
Provides end-user IT system and software maintenance for the USCENTCOM COOP
Coordinates and manages Automated Data Processing Equipment (ADPE) accountability of new equipment, replacement equipment, and upgrades
Tracks the disposition of equipment throughout its lifecycle (e.g., Computer Equipment Replacement Program [CERP] and Life Cycle Replacement [LCR])
Processes end of life, defective, and/or damaged equipment through the Defense Reutilization Management Office (DRMO)
Develops procedures to facilitate management and testing of desktop load set configurations to include tracking and compiling of user issues, software conflicts, devices conflicts, and other similar tasks
As needed, provide CPN and SCO support to Coalition partners, and provide expertise and advice relating to Coalition Partner Networks. Based on operational tempo 24/7 and holiday support may be required
Qualification
Required
Top Secret/SCI clearance
1 + years of related experience
Desktop Administration
Desktop Computers
Technical Support
CompTIA Security+ CE certification
Performing systems planning and coordinate/connect IT systems
Expanding and/or modifying established systems to serve new purposes or improve workflow
Working within Window, Linux, and/or virtual environment
Establishing standards for information systems procedures
Work closely with stakeholders to understand system requirements and design integrated solutions that meet functional and performance objectives
Collaborate with software developers, system administrators, and other stakeholders to implement integration interfaces and APIs
Conduct thorough testing and validation of integrated systems, identifying and resolving any issues or discrepancies in functionality or performance
Document integration processes, including configuration settings, and troubleshooting procedures
Provide technical support and assistance during the deployment and post-deployment phases, addressing any integration-related issues or concerns
Stay abreast of emerging technologies and industry trends in systems integration, evaluating their potential impact on our integration strategies and recommending adoption where appropriate
Participate in meetings and workshops to share knowledge and best practices related to systems integration
Maintain key customer relationships to support strategic tech insertion and lifecycle replacement of IT hardware for the entire IT Enterprise
US Citizenship Required
Preferred
Bachelor's Degree with a focus in computer science, engineering, or a related field of study
Microsoft certifications
ITIL 4 Foundation Certification
Benefits
401K with company match
Comprehensive health and wellness packages
Professional growth opportunities including paid education and certifications
Rest and recharge with paid vacation and holidays
Variety of medical plan options, some with Health Savings Accounts
Dental plan options
A vision plan
A 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match
Full flex work weeks where possible
Paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
Short and long-term disability benefits
Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance
Company
General Dynamics Information Technology
General Dynamics Information Technology is an IT consulting company that specializes in cyber security, AI, and quantum computing. It is a sub-organization of General Dynamics.
Funding
Current Stage
Late StageRecent News
2026-01-03
2025-12-16
Business Wire
2025-11-20
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