Omaha Housing Authority ยท 15 hours ago
Administrative Assistant - Property Management
Omaha Housing Authority is a nonprofit government agency committed to enhancing the quality of life for low and moderate-income individuals. They are looking for a dynamic administrative professional to assist their property management department by providing administrative support and customer service related to operations.
CommunitiesProperty ManagementResidential
Responsibilities
Answer phones, direct calls and assist residents and the public that come into the office
Process a variety of correspondence, tenant notices, reports and other materials for the Senior Property Manager and Scattered Sites Property Management staff
Develops and maintains department file/records system
Assist with work order creation, closure, organization, or data entry
Assist with the preparation of budget reports, vacancy and month end reports, and work order productivity reports
Process and apply rents, prepare 30-day violation notices and Tenant Accounts Receivable (TARS) reports, and assist with collection processes
Assist with the scheduling and coordination of vendors with Property Management and Maintenance staff
Maintain adequate supply of office supplies
Maintain confidentiality of tenants, files, correspondence, etc. per OHA policies
Must clearly understand all aspects of the policies and procedures of OHA, including, OHA admissions and continued occupancy policies. Must have the ability to effectively communicate this to applicants, residents, and visitors
Prepares appropriate information necessary for meetings with directors, applicants, residents, and/or staff members
Schedule meetings for Scattered Sites Property Management staff and Senior Property Manager with applicants, residents, or visitors when applicable
Provide appropriate forms and direction to applicants, residents, or visitors, as necessary
May respond to telephone and email inquiries concerning the Scattered Sites
May assist with special projects
May occasionally work evening and weekend hours, especially in emergency situations
May work in other areas of the Property Management Department as directed
Perform other duties as required or assigned
Qualification
Required
High School graduate and an Associates degree in a related field
The position requires three (3) years of office experience to include administrative experience
Customer service experience required, and excellent computer skills required
Must have a thorough knowledge of Business English, spelling, and punctuation
Must be proficient in Microsoft Word, Excel, Outlook, and PowerPoint
Ability to understand oral and written instructions
Must possess and maintain a driver's license and a good driving record
Must be insurable under the OHA auto insurance policy
Ability to establish and maintain effective working relationships with residents, co-workers, consultants, and contractors
Ability to communicate with people from a broad range of socio-economic backgrounds
Benefits
17 paid holidays, including your birthday, a floating holiday, and a self-care day
12 days of vacation and 12 days of sick leave per year
Medical, dental, and vision benefits start the 1st of the month following date of hire
Life Insurance, Health & Dependent Care FSA, Allstate Voluntary Insurance, and Pet Insurance
401(a) retirement plan with a 5.5% match and 457 compensation plan