The Cincinnati Insurance Companies · 12 hours ago
Personal Lines - Billing Analyst I
Fairfield, OH
Full-time
Hybrid
New Grad, Entry Level
$35K/yr - $50K/yrThe Cincinnati Insurance Companies is seeking a PL Billing Analyst to assist clients in using their billing systems and to develop test matrices and test cases for the PLD Diamond system. This role involves user acceptance testing, communication with system users, and advocating for agents' workflow and business interests.
Insurance
Responsibilities
Offer analysis of system requirements and specification documentation
Assist in the creation of test matrices and test cases
Take an active role in user acceptance testing
Execute scripted as well as ad hoc test requests that require considerable self- direction, creativity and system knowledge
Assist internal and external system users via phone, email and instant messaging
Research system problems and issues
Effectively communicates system workflows or processes to users
Advocate for the agents’ workflow and business interests
Identify and researches trends and issues among users
Qualification
Required
technical knowledge / expertise in personal lines forms, coverages, practices and processes
attention to detail
excellent customer service and communication skills
teamwork and cooperation
initiative
strong decision making / logical thinking / judgement skills
analytical skills
strong written and oral communication skills
Preferred
bachelor's degree preferred; will consider an associate's degree with previous personal lines / billing experience
Benefits
Annual cash bonus
Stock incentives based on company and individual performance
Hybrid work options
Company
The Cincinnati Insurance Companies
The Cincinnati Insurance Companies markets business, home and auto insurance products through independent insurance agencies.
Founded in 1950
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Michael J. Sewell
CFO, Executive Vice President & Treasurer
Steven A. Soloria, CFA, CPCU
Sr. Vice President, Chief Investment Officer
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