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Brown & Brown · 1 week ago

Workers' Compensation Claims Associate

Tacoma, WA

Full-time

Onsite

New Grad, Entry Level

$19.23/hr - $24.04/hr

Brown & Brown is seeking a Workers' Compensation Claims Associate to join their growing team in Tacoma, WA. The role involves supporting the agency's L&I consulting practice by managing claims, assisting managers, and ensuring effective communication with clients and providers.

Insurance

Responsibilities

Complete administrative tasks in support of the WC Claims Managers within various agency platforms

Perform initial intake of new claims including communication and set-up according to established procedure

Monitor claims for new developments and elevate to WC Claims Managers per established protocols and identify potential problematic circumstances

Assist WC Claims Managers with information gathering, communications, and return-to-work documentation with customers and providers

Review and evaluate materials from the employer, L&I, and medical sources

Organize and prioritize work and new claims based on multiple criteria

Pull and prepare both internal and external reports on claims data

Communicate with L&I employees and advocate on behalf of clients

Complete projects and ad hoc tasks in support of practice's growth as needs arise

Coordinate with Brown & Brown team to provide financial analytics and execute on overall service plan for clients

Qualification

Washington workers' compensationClaims managementCommercial insurance basicsMicrosoft ExcelAnalytical skillsOral communicationWritten communicationTeamworkOrganizational skills