Customer Service Representative jobs in United States
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Net2Source (N2S) · 3 hours ago

Customer Service Representative

positionMalvern, PA
timeContract
remoteOnsite
seniorityEntry, Mid Level
money$26/hr - $28/hr
date2+ years exp

Net2Source (N2S) is seeking a Customer Service Representative to manage customer orders and resolve issues professionally. The role involves accepting and processing orders in SAP, managing customer relationships, and collaborating with cross-functional teams to ensure customer satisfaction.

B2BDeliveryHuman ResourcesInformation Technology
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Growth Opportunities
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H1B Sponsor Likelynote
Hiring Manager
Babita Bora
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Responsibilities

Establish strong customer relationships based on trust and responsiveness
Accurately process customer orders efficiently
Manage multi-part customer complaints and resolve issues professionally
Be fully proficient in the Learning Path across all lines of business and regions
Adhere to customer service policies, procedures, and Service Advantage guidelines
Analyze and respond to changing situations while considering business impact
Proactively resolve customer issues and demonstrate ownership
Deliver relentless customer service
Willingness to work from home during emergencies (home phone line & internet required)

Qualification

SAP experienceSalesforce proficiencyCustomer service experienceConflict resolutionMultitasking abilityMicrosoft Office skillsCommunicationInterpersonal skillsOrganizational skills

Required

Bachelor's degree, associate's degree with certifications, or 2–4 years of progressive customer service experience
Excellent communication skills
Strong interpersonal and relationship management skills
Prior experience in conflict resolution
Strong multitasking ability
Strong systems aptitude and Microsoft Office skills
SAP experience required

Preferred

Exposure to building products and/or retail industry

Company

Net2Source (N2S)

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Net2Source (N2S) is a Minority owned global workforce solutions company recognized by SIA as the largest and fastest-growing Total Talent Solutions provider with a presence in 34 countries and in-house Glo-Cal (global and local) teams to support our clients.
dateFounded in 2007
location
Somerset, New Jersey, USA
people-size1001-5000 employees
web-link
http://net2source.com

H1B Sponsorship

Net2Source (N2S) has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (7)
2022 (8)
2021 (10)
2020 (25)

Funding

Current Stage
Late Stage

Leadership Team

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Ashish Garg
Founder & CEO
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Company data provided by crunchbase