The Cincinnati Insurance Companies · 3 hours ago
Claims - Field Claims Representative
Fayetteville, AR
Full-time
Onsite
Entry, Mid Level
$55K/yr - $76K/yr
1+ years expThe Cincinnati Insurance Companies is seeking Field Claims Representatives to join their team, emphasizing a service-oriented approach. The role involves investigating and evaluating multi-line insurance claims, providing customer service, and ensuring accurate settlements within the designated territory.
Insurance
Responsibilities
Complete thorough claim investigations
Interview insureds, claimants, and witnesses
Consult police and hospital records
Evaluate claim facts and policy coverage
Inspect property and auto damages and write repair estimates
Prepare reports of findings and secure settlements with insureds and claimants
Use claims-handling software, company car and mobile applications to adjust loss in a paperless environment
Provide superior and professional customer service
Once eligible, become a certified and active Arbitration Panelist
Qualification
Required
The candidate is required to reside within the territory
be available and communicative during your regular business hours
a desire to learn about the insurance industry and provide a great customer experience
the ability to work unsupervised
excellent verbal and written communication skills
strong interpersonal skills
excellent problem-solving, negotiation, organizational and prioritization skills
preparedness to follow-up with others in a timely manner
a valid driver's license
a bachelor's degree
one or more years of claims handling experience
bachelor's degree or equivalent experience required
Preferred
AINS, AIC, or CPCU designations preferred
multi-line claims experience preferred
ability to completely assess auto, property, and bodily injury type damages
Benefits
Company car
Company stock options, including Restricted Share Units and Incentive based stock options
Paid time off (PTO)
401K with 6% company match
Company
The Cincinnati Insurance Companies
The Cincinnati Insurance Companies markets business, home and auto insurance products through independent insurance agencies.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Michael J. Sewell
CFO, Executive Vice President & Treasurer
Steven A. Soloria, CFA, CPCU
Sr. Vice President, Chief Investment Officer
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