Later · 20 hours ago
Enterprise Account Director
Boston, MA
Full-time
Hybrid
Senior Level
$175K/yr - $225K/yr
6+ years expLater is the enterprise leader in social media and influencer marketing software, services, and data, trusted by leading brands and agencies worldwide. As an Account Director, you will support and nurture top-tier enterprise clients, driving their growth and success while building strong, long-term relationships with brands and agencies.
AppsiOSMarketing
Responsibilities
Own the long-term success and commercial growth of a portfolio of enterprise clients, with accountability for retention, expansion, and multi-year value creation
Develop and execute tailored account success plans that align Later's capabilities to each client's strategic business objectives
Proactively identify expansion opportunities by deeply understanding client priorities, organizational changes, and market dynamics
Partner closely with Sales to support enterprise growth strategies, including renewals, upsells, and strategic expansions
Lead high-impact client engagements including executive business reviews, strategic planning sessions, and educational workshops (e.g., lunch-and-learns)
Serve as the primary point of contact across the full client lifecycle—onboarding, execution, expansion, and renewal—ensuring clarity, momentum, and accountability at every stage
Navigate complex, regulated environments with confidence, ensuring solutions meet client requirements while maximizing business value
Ensure seamless execution by partnering closely with delivery and execution teams to translate strategy into results
Collaborate cross-functionally with Sales, Product, Marketing, Data, and Delivery teams to design solutions that solve real client problems
Act as an internal advocate for enterprise clients, ensuring priorities, risks, and opportunities are clearly communicated and addressed
Share insights and learnings across teams to elevate how Later serves enterprise customers
Be a visible, credible presence with senior client stakeholders, including VPs, C-suite leaders, and department heads
Lead complex client conversations with clarity, confidence, and sound judgment—even in high-pressure or ambiguous situations
Model accountability, preparation, and follow-through, setting a high standard for enterprise account ownership across the organization
Stay deeply informed on trends in social, influencer marketing, and regulated industries to proactively advise clients
Gather and synthesize client feedback and market insights to inform product evolution and go-to-market strategy
Represent Later externally at industry events, webinars, panels, and executive networking forums
Qualification
Required
6+ years of experience in strategic account management, customer success, or enterprise sales, with direct ownership of revenue retention and growth
Proven experience working with enterprise brands in influencer or social marketing, ideally within regulated or highly restricted industries
Demonstrated success navigating complex enterprise buying cycles and multi-stakeholder decision-making environments
Track record of building trusted relationships with senior decision-makers and anticipating organizational changes
Exceptional communication, presentation, and negotiation skills, with the ability to command executive-level conversations
Strong operational discipline and time management skills to deliver against KPIs and defined business outcomes
Experience working cross-functionally with Sales, Product, Marketing, Data, and Delivery teams
Willingness to travel as needed to support key client relationships
Benefits
Eligible to participate in various benefits plans as part of their overall compensation package
Company
Later
Later is the world’s first Social Revenue Platform
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$1.3MKey Investors
Aspect Ventures
2022-04-27Acquired
2015-09-01Seed
2014-12-27Seed· $1.3M
Leadership Team
Ian MacKinnon
Co-Founder/Chief Technology Officer
Recent News
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