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Veridian Credit Union · 2 weeks ago

Teller Service Representative

Prairie Trail, Ankeny, IA, US

Full-time

Onsite

New Grad, Entry Level

Veridian Credit Union is an award-winning financial institution looking for individuals to join their team as Teller Service Representatives. This role is responsible for providing superior member service, conducting transactions accurately, and promoting Veridian products and services.

BankingCredit CardsFinancial Services

Responsibilities

Create excellent service experiences that promote the Veridian brand

Understand and be familiar with Bank Secrecy Act (BSA) guidelines

Conduct member transactions including: loan payments, deposits, withdrawals, transfers, etc

Complete member requests such as inquiries on certificates of deposit, processing wire transfers, ordering and blocking plastic cards, ordering checks, researching account information, etc

Actively cross‑sell credit union services by providing information to current, new and potential members

Actively refer members to appropriate position and/or department within all Veridian Companies to best serve the member

Assist members over the phone

Consistently achieve established monthly and annual sales and service goals

Contributes to team effort by accomplishing related results as needed

Monitor necessary departmental files and reports, updating member information as required

Maintains member confidence and protects operations by keeping information confidential

Balance cash box per teller balancing procedures

Qualification

Customer service experienceCash handlingMicrosoft WindowsFluent in SpanishOral communicationWritten communicationAttention to detailProblem solvingOrganizational skillsSelf-motivated

Required

High School Diploma

Relevant work experience in the area of customer service and/or cash handling

Math and clerical aptitude

Fluent computer skills in a Microsoft Windows environment

Preferred

Fluency in Spanish speaking welcome. Earn $1.50 more per hour worked!

Company

Veridian Credit Union

Veridian Credit Union offers a full range of consumer financial services.

Founded in 1934

Waterloo, Iowa, USA

501-1000 employees

http://www.veridiancu.org/

Funding

Current Stage

Late Stage

Leadership Team

Renee Christoffer

President and CEO

Brett Engstrom

Chief Information Officer

Recent News

Bizjournals.com Feed (2025-11-12 15:43:17)

Veridian Credit Union proposes third Twin Cities branch in Maple Grove shopping district

2026-01-16

CITYVIEW

Veridian Credit Union commits $100,000 to fight food insecurity in Iowa, Nebraska and Minnesota

2025-11-07

Corridor Business Journal

Veridian Credit Union seeks public nominations for $50,000 in Giving Tuesday donations

2025-10-28

Company data provided by crunchbase