Palmetto · 3 hours ago
Senior Product Operations Manager, New Hardware
Charlotte, NC
Full-time
Onsite
Senior Level
7+ years expPalmetto is a leading clean tech company focused on accelerating the transition to a clean energy future. The Senior Product Operations Manager will provide expertise in hardware and software for solar and residential clean energy products, guiding hardware strategy and managing OEM relationships to enhance product offerings.
Clean EnergyCleanTechConsumer SoftwareEnergySoftware
Responsibilities
Provide expertise in the ins-and-outs of current, future, and legacy solar and residential energy technologies – especially solar modules, batteries, inverters, monitoring platforms and mounting hardware – to ensure Palmetto has the most sophisticated offering / approach in the market
Seamlessly communicate requirements between a number of disparate stakeholders, including engineers, operations teammates, OEMs, and investors
Understand and share the business implications of hardware decisions — both from the perspective of hardware performance and installation / maintenance processes
Work closely with commercial and operational teams to ensure successful new hardware launches and maintain AVL requirements
Proactively identify new partners and technologies that advance Palmetto’s strategic approach, and share proposed product and hardware strategies with leadership
Maintain relationships with OEM partners and technical teams, and proactively communicate changing requirements from partners to Palmetto and from Palmetto to partners
Qualification
Required
7+ years of experience in a role which provides a deep, highly technical, hands-on understanding of solar and/or other energy efficiency technologies – potential backgrounds include hardware product development, electrician / installer, etc
Experience in the solar industry is required; experience with other home efficiency hardware types, such as HVAC, smart thermostats, EV Chargers, etc. is a plus
You can dive into an in-depth Independent Engineer report on a solar inverter or battery and quickly understand the risks / strengths of the product, and work with the OEM to determine what is possible to mitigate
You are highly analytical, data-driven, and detail-oriented, with the ability to use data to drive decisions
You have experience managing across multiple priorities, being adaptable, while influencing peers and cross-functional teams – and are able to organize / lead multiple parallel workstreams
You have strong communication skills, and can communicate seamlessly with senior leaders, cross-functional peers, and external stakeholders in a timely manner
You proactively look beyond the obvious and understand the root cause and solve problems
Preferred
Experience working at an early stage startup
Contractor's license and/or Electrical license
Benefits
Unlimited PTO
Medical, dental, and vision coverage
Paid parental leave
Retirement plans
And more
Company
Palmetto
Palmetto accelerates the clean energy transition with software and financial services that make home electrification easy.
201-500 employees
H1B Sponsorship
Palmetto has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (1)
2023 (3)
2022 (5)
2021 (2)
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
$2.25BKey Investors
TPG Rise Climate FundSocial CapitalJP Morgan
2025-10-06Debt Financing· $420M
2025-01-17Debt Financing· $1.2B
2023-03-06Private Equity· $150M
Leadership Team
Jared Wray
Chief Technology Officer / Co-Founder
Shane Battier
Chief Culture Advisor
Recent News
2025-12-19
Sports Business Journal
2025-12-11
Company data provided by crunchbase