Qualis1 Inc. · 6 hours ago
Telecom Expense Analyst
Qualis1 Inc. is seeking a Telecom Expense Analyst who will be responsible for managing telecommunications and IT vendor interactions to ensure accurate inventory and billing processes. The role involves consolidating billing platforms, developing a telecom cost structure, and overseeing vendor performance to optimize communication expenses.
Responsibilities
Consolidate and develop a robust Technology Telecom cost structure and single billing platform across the Enterprise
Build, manage and develop strong telecom team responsible for transforming current telecom billing platform
Forecast monthly/quarterly run rates and changes to run rates
Develop process to Order/Disconnect new services
Work closely with IT Teams and Field and provide guidance regarding technology deployment Billing Lifecycle
New TEM Platform Integration and migration responsibilities to make sure All reporting and metrics
Oversees work performed by third party vendor(s) related to telecommunication services in order to track and resolve issues as required, review and improve telecommunications related processes, and seek ways to reduce overall communications spend
Directs the audit, maintenance, analysis, and verification for accurate communications billing, charge-back models and contract compliance monitoring activities related to all CCF, cellular, local, long distance, data networks and international telephone service
Consults with RFP process for telecommunications related services and reviews contracts, SLAs, and KPIs to ensure best practices are implemented
Manage IT and Telecom Carrier Vendor SLAs and develop pertinent reporting for Senior leadership
Participate and work with IT vendors to develop comprehensive Quarterly Business Reviews
Comply with all regulations pertaining to BSA, USA PATRIOT ACT, and OFAC. Complete annual BSA training. Report suspicions of criminal activity, or any attempt to avoid BSA reporting requirements on the part of customers or employees, to the AML/BSA Compliance Department. For supervisory positions, ensure BSA training requirements are completed by staff
Additional duties as assigned by management
Qualification
Required
Bachelor's degree in IT or a related discipline
Minimum of 8 years' experience in technical implementation and managing large projects and/or teams
Ability to use Project Management techniques and tools to plan/monitor project processes
Strong management, communication and leadership skills with the ability to present technical concepts in concise manner
Ability to develop strong relationships (carriers, Field, IT Finance, Accounts Payable)
Strong organizational skills: ability to establish priorities, multi-task, handle competing priorities and follow through on all open items/tasks
Decision making and ability to clearly articulate decisions in a team environment
Demonstrated ability to execute projects and process improvement activities
Results-oriented team player
Demonstrated team building, organizational, influencing and planning skills
Ability to conceptualize client needs and translate them into specific implementation strategies
Effective problem-solving skills - analytical, decision making, written, oral and interpersonal skills
Demonstrated business/consulting knowledge including negotiation and presentation skills
Ability to efficiently manage multiple initiatives simultaneously
Ability to learn new technology and keep abreast of the latest technological advances
Preferred
6-8 years of experience
Company
Qualis1 Inc.
At Qualis1 Inc., our robust business model is strategically built upon serving diverse industry sectors, including Finance, Health Care, Education, State Government, and Manufacturing.
Funding
Current Stage
Growth StageCompany data provided by crunchbase