American Express · 6 hours ago
Analyst - Marketing Tech and Workflow Enablement
New York, NY
Full-time
Hybrid
Entry Level
$66K/yr - $102K/yr
1+ years expAmerican Express is a leading payments provider with a rich history of innovation and commitment to its customers. The Marketing Tech & Workflow Enablement Analyst will play a crucial role in transforming marketing execution through automation and innovation, ensuring that the MarTech ecosystem meets business goals.
Credit CardsFinanceFinancial ServicesPaymentsTravel
No H1B
Responsibilities
Support Process Optimization : Document business requirements, map workflows, and identify pain points or process improvement opportunities
Coordinate Migration Efforts : Assist in maintaining the migration roadmap and timeline, supporting communication and coordination across use cases and teams
Support Capability Enhancement : Contribute to capability enhancements across the marketing execution process. Help test and document new features or changes
Drive Team Organization : Manage team documentation, update leadership materials, and maintain resource libraries (e.g., Confluence, SharePoint)
Build System Knowledge : Develop working expertise in Adobe Marketing Cloud tools to support campaign process improvement and system refinement
Qualification
Required
1-2 years of relevant experience in marketing execution and campaign management
Familiarity with marketing technology platforms or digital campaign execution
Strong proficiency in documentation and project coordination tools (e.g., Confluence, SharePoint, Excel, PowerPoint)
Understanding of marketing operations and campaign execution processes
Strong prioritization and time-management skills; thrives in a fast-moving, evolving environment with multiple stakeholders
Self-starter who takes initiative, anticipates needs, and contributes ideas to drive progress
Skilled at building relationships and conveying complex information clearly across marketing, product, and technology teams
Comfortable with ambiguity and quick to adjust when priorities or project direction change
Preferred
Exposure to Adobe Marketing Cloud or similar platforms
Experience supporting marketing transformation or system-enablement initiatives
Familiar with working across channels, including email marketing and other digital marketing channels
Background working cross-functionally in large or matrixed organizations
Benefits
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Company
American Express
American Express is a financial services company that provides credit cards, charge cards, payment solutions, and related services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Brett Mooney
CEO & Country Manager, American Express Canada
Stephen J. Squeri
Chairman and CEO
Recent News
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2026-01-01
2025-12-29
2025-12-29
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