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WTW · 12 hours ago

Pension Technology Consultant

United States

Full-time

Remote

Senior Level, Lead/Staff

$100K/yr - $135K/yr

10+ years exp

WTW is a leader in the defined benefit outsourcing business, seeking a Pension Technology Consultant to contribute to retirement administration projects. This role involves managing client relationships, overseeing system implementations, and providing consulting on defined benefit administration and technology solutions.

ConsultingInformation TechnologyInsuranceMedicalService Industry

No H1B

Responsibilities

Drive superior, consistent project management for concurrent projects

Translate business needs into comprehensive project plans including objectives, timeline, deliverables, budget and quality standards

Serve as the day to day project lead, ensuring the progress of teams against established goals

Serve as primary, daily contact to clients on delivery of services

Manage client expectations and raise appropriate issues to Senior Consultants and Client Relationship Managers

Develop a trusted advisor relationship with client contacts through efficient, quality execution of projects, effective communication, and value added consulting advice

Provide value added consulting to clients concerning defined benefit system implementation and ongoing administration including best practices, marketplace providers, cost and return on investment issues, pros and cons of solutions, etc

Efficiently and effectively trouble shoot and resolve client issues

Train clients on use of new tools and approaches

Contribute to the development of new tools, processes and solutions to meet clients’ outsourcing and broader human resources needs

Follow firm and line of business processes, protocols and quality standards in the development and deployment of solutions

Manage performance of teams composed of Retirement Implementation Specialists (RIS), Calculation Developers, Data Analysts, operational Centers of Excellence (COE) and others against project goals

Hold regular meetings to monitor progress and identify any issues

Support the generation of new business to current clients through identification and introduction of new products and services that meet client needs

Participate in finalist presentations and other activities to help close new business

Qualification

Defined Benefit ExpertiseClient ManagementProject ManagementHR Systems IntegrationAnalytical SkillsMS Office ProficiencyDesire to LearnInterpersonal SkillsCommunication SkillsOrganizational SkillsProblem SolvingFlexibility

Required

10 years' experience leading projects involving the application of technology to solve human resource needs such as: defined benefits administration, HR self service (IVR, web, etc.), HR systems integration, HR shared services or HRIS/payroll

Solid experience consulting on the fundamentals of Defined Benefit plan design and service delivery/technology solutions including best practices, marketplace providers, cost and return on investment issues, pros and cons of solutions, challenges and methodology regarding solution implementation

Proven experience in successfully leading project teams with multifaceted, competing priorities and deadlines, including virtual work teams with members in different geographic regions

Strong interpersonal and client management skills

Excellent written and verbal communication skills

Strong analytical, integrative and problem solving skills

Strong organizational abilities and flexibility to work in a performance driven environment

Sense of accountability, owning one's work and taking pride in it; commitment to quality and continuous improvement

Desire to learn, accept new challenges, and have fun

Bachelors degree or equivalent in business, management information systems, human resources management, benefits administration or related field required

Proficient in MS Office (including Excel), MS Project, Windows platforms

Ability to travel and work extended hours as needed

Preferred

prior experience as a defined benefit project manager

Masters degree a plus

Benefits

Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)

Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off

Retirement Benefits: Contributory Pension Plan and Savings Plan (401k). Certain senior level roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans.