Apply on Employer Site

RIMOWA · 3 days ago

Client Advisor (Mandarin Speaking), Boston

Boston, MA

Full-time

Onsite

New Grad, Entry Level

RIMOWA is a luxury luggage brand, and they are seeking a Client Advisor who speaks Mandarin to generate sales through exceptional client relations and product knowledge. The role involves achieving sales goals, providing outstanding customer service, and maintaining store operations.

Consumer GoodsRetailTextiles

Responsibilities

Achieve personal sales goals

Educate clients with company history and the most current product knowledge

Keep an active client book to cultivate new/existing client relationships

Support team members to achieve store sales goals

Always present yourself in a friendly and professional manner

Ensure prompt follow up with client purchases, repairs and inquires

Provide the best experience for customers by continuously building knowledge of company history, new product and competitors

Understanding of store POS system

Opens and closes the register

Process payment/return of merchandise

Conduct inventory counts and adheres to company loss prevention policy

Maintain/execute store merchandising standards

Maintain store readiness and housekeeping duties

Qualification

Luxury sales experienceMandarin speakingClient relationship developmentProduct knowledgeFashion trendsCommunication skillsProblem-solving skillsTeam player