Buckner International · 15 hours ago
Case Manager/FAYS Universal Prevention Community Awareness Specialist
Harlingen, Texas, United States
Full-time
Hybrid
Entry, Mid Level
2+ years expBuckner Children and Family Services is a long-standing faith-based organization dedicated to serving vulnerable populations. The FAYS Case Manager plays a critical role in building relationships within the community to promote education and prevention of child abuse while providing support and counseling to families in need.
CommunitiesElder CareHealth CareNon ProfitRetirement
Responsibilities
Establish and build supportive working relationships with organizations and agencies in the community to promote education and prevention of child abuse
Promote FAYS program services and provide UCAP services through educational and instructional presentations to community groups and representing Buckner and the FAYS Program at community outreach fairs; perform other public functions as assigned
Establish and build supportive and nurturing relationships with clients and their families
Provide therapeutic interaction to assist parents in re-gaining, building, and maintaining effective coping skills and a supportive and nurturing environment for their family
Provide effective and appropriate crisis intervention as required, both face-to-face and over the phone; recommend and initiate emergency shelter placement when absolutely necessary; provide appropriate documentation of these services
Provide follow-up as required in accordance with each client and family’s needs
Answer main phone line and receive intake and referral information by phone or in person and assesses youth and family needs and appropriateness for services
Provide effective and appropriate individual, group and family counseling for youth and families who are registered FAYS clients in accordance with their action plans; make home and school visits
Provide effective and appropriate youth skills training and parent skills training for registered FAYS clients and caregivers. Actively organize, lead, and participate in special programs and activities designed to provide youth skills and parent skills training to clients and caregivers in more interactive settings
Collaborate with clients and caregivers to develop, monitor, and review Action Plans and Action Plan Updates as scheduled according to established guidelines
Plan for case closures, administer post-surveys and satisfaction surveys, and prepare closure summary documentation; develop aftercare plans and provide follow-up at the appropriate time
Communicate with program staff, clients, caregivers, schools and other agencies involved with a case to assess client’s progress and needs; consult with program manager on specific client needs on a regular basis: immediately notify program manager of any emergency situation with a client
Timely and accurately complete all necessary documentation of the services provided through case file forms, monthly reports and data entry according to established guidelines
Timely and accurately complete all necessary program documentation including, but not limited to, intake assessments, registration, action plans, progress notes, service logs and discharge paperwork
Qualification
Required
Bachelor's Degree in a related field required or a Master's Degree in social work
Minimum 2 years prior related experience working with families in a professional setting required
Requires proficient working knowledge of family therapy, family systems, crisis intervention and resolution, etc
Requires ability to define problems, collect data, establish facts, and draw conclusions dealing with abstract variables
Requires ability to drive assigned vehicle(s) or personal vehicle, with appropriate state license, following all laws applicable; must provide proof of liability insurance and must be eligible to be insured under Buckner's insurance policy. Must be age 21 or older to drive on behalf of Buckner
Requires ability to use up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force continuously to move objects and/or people
Requires ability to walk, stand and sit, sometimes for prolonged periods of time
Requires ability to effectively and appropriately work with clients and families from all racial, ethnic, social-economic, and religious backgrounds; requires ability to understand and relate to individuals from various backgrounds
Preferred
Ability to read, write, and speak Spanish professionally
Company
Buckner International
Since 1879 Buckner International has been transforming lives through hands-on ministry, serving the most vulnerable from the beginning to the ending of life.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Albert Reyes
President and CEO
Jeff Gentry, CPA, CMA, CHFP
Senior Vice President and Chief Financial Officer
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