Clayton · 8 hours ago
Online Sales Counselor
Clayton is seeking an Online Sales Counselor who will serve as a direct link to the outside sales team and manage inbound leads to convert them into qualified appointments. The role involves responding to inquiries, sourcing new leads, and utilizing CRM tools to enhance sales opportunities.
Real Estate
Responsibilities
Support all Inbound Leads: Respond to and assist with inbound calls, live chats, and digital web leads to effectively direct our prospects toward purchasing a new Oakwood Home. Work with the team to convert these interactions into sales opportunities and on-site appointments. Efficiency in HubSpot for Lead Follow-Up
Source New Leads: Consistently find ways to source sales leads. Encourage creativity and persistence in generating qualified contacts and increasing the sales pipeline
Convert Leads into Sales Appointments: Utilize the sales “road map” and GUEST training skills to convert qualified contacts into on-site sales appointments. Ensure that the team is aligned with these strategies to maximize conversions
CRM and Calltower Platforms: Ensure that all Online Sales leads are accurately inputted and handled through HubSpot, and all appointments are scheduled through HubSpot. Transfer calls when needed to other market team members
Maintain and manage MLS and EDFM: Input all available inventory homes in all Market MLS/IRES systems. All listings in MLS will also be on our DFM to showcase available homes on our website. Update MLS sales/closings in a timely and accurate manner and assist in communications with Regional Sales Managers when necessary
VIP Concierge: You will be a VIP Concierge to promote new communities, increasing visibility and engagement with potential buyers to follow marketing VIP plans
Attend Sales Meetings and Events: Participate in sales meetings and related events to stay aligned with the company's strategies and initiatives. Communicate any updates or insights back to the team
Qualification
Required
Must hold a Real Estate License in the state of Arizona or Utah to be considered and will be required to obtain a license in the additional state
Exceptional customer service and communication skills
Adept phone skills and the ability to gain trust and rapport quickly
Self-starter and self-motivated
Drive to become successful in sales
Detail-oriented
Ability to multitask
Team player
Microsoft Office product knowledge
Ability to work varied schedules, including weekends
Ability to maintain regular, punctual in-person attendance
Preferred
Bilingual preferred
Construction and product knowledge a plus
Benefits
Comprehensive benefits package includes Medical, Dental, Vision, FSA accounts, 401K, Life Insurance, Short Term Disability, Long Term Disability, and EAP
Time Off benefits include Vacation, Sick, Holiday, Bereavement, Jury Duty, FMLA, refresh, floating holidays, and parental leave
Home purchase discount
Tuition Reimbursement
Company
Clayton
Founded in 1956, Clayton is committed to opening doors to a better life through homeownership.
Funding
Current Stage
Late StageTotal Funding
unknown2003-08-07Acquired
Leadership Team
Recent News
2025-12-19
Morningstar.com
2025-09-24
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