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Webhead · 13 hours ago

Organizational Change Management (OCM) Analyst

San Diego, CA

Full-time

Hybrid

Entry Level

$78K/yr - $82K/yr

1+ years exp

Webhead is a company in the utilities industry seeking an Organizational Change Management (OCM) Analyst to support the implementation of SAP S/4HANA. The role involves documenting change impacts, coordinating stakeholder engagement, and assisting with training activities to prepare business users for changes introduced by the new system.

Digital MarketingInformation TechnologySoftwareWeb Development

Diversity & Inclusion

Responsibilities

Capture, document, and analyze ATR- and Security-related change impacts from workshops, system integrator sessions, and SME discussions

Maintain and update change impact trackers as living documents

Validate impacts with SMEs and map changes to affected roles (e.g., asset accounting, capital projects, access provisioning)

Synthesize impact data to support communications, training alignment, and readiness planning

Assist in mapping stakeholder groups impacted by ATR and Security process changes

Support Change Agent Network activities, including meeting preparation and participation tracking

Document feedback and escalate engagement risks or challenges to the OCM Lead

Draft targeted change communications (emails, huddle cards, FAQs, speaker notes)

Tailor messaging for asset managers, finance teams, project teams, IT security, and access administrators

Ensure communications align with approved designs, security controls, and documented impacts

Support Training Needs Assessment sessions by capturing role-based requirements

Ensure training needs align with documented ATR and Security change impacts

Participate in UAT or demo sessions to understand process changes and training implications

Assist with persona discovery sessions based on role groupings

Support documentation of persona-specific change journeys

Help translate persona insights into practical engagement and communication materials

Participate in workshops, readiness meetings, SI working sessions, and OCM stand-ups

Maintain organized documentation of OCM deliverables, trackers, and templates

Prepare summary updates for the OCM Lead to support reporting to the PMO and Organizational Readiness Office

Qualification

SAP S/4HANAAcquire-to-Retire (ATR)Organizational Change ManagementMicrosoft Office 365Prosci ADKAROrganizational skillsAttention to detailWritten communication